Job Description
Title: Paraplanner
Type: Permanent
Hours: Full Time (37.5 hours per week, Mon Fri)
Salary: £45,000 + bonuses
Location: Hybrid, area covered from Inverness to Aberdeen
Details:
Our client is a progressive UK-wide independent financial advice business specialising in all aspects of savings, investments, and retirement planning to individuals, delivering independent financial advice to their customers. We are currently recruiting a Paraplanner to work closely with a team of financial advisers to provide research and report writing. The Paraplanner will work as an integral part of the support team providing the advisers and their clients with a professional and efficient service.
Duties and responsibilities include:
* Understanding clients financial situation & objectives.
* Providing research, analysis & technical support.
* Preparing recommendation reports.
* Maintaining client records.
* Analyse clients circumstances, objectives & risk profile.
* Identify missing client information pertinent to formulating recommendations.
* Liaise with financial advisers to query/challenge proposed recommendations.
* Provide research on all relevant advice areas, products, and investment solutions.
* Prepare information / comparisons, ready for analysis by the adviser.
* Use of company-approved research systems to assist analysis.
* Cashflow modelling analysis.
* Produce client suitability reports confirming new recommendations in accordance with the Companys internal standards and compliance procedures.
* Obtain accurate illustrations, key features, and other relevant paperwork for advisers presentation meetings with clients.
* Assist in the completion of remedial actions following quality checking Maintaining client records.
* Maintain accurate and up-to-date client and plan records on back-office system.
* Ensure all relevant documentation and correspondence is uploaded to the correct client records on the back-office system and named in accordance with Company procedures.
* Create, manage, and complete tasks on the back-office system in accordance with Company procedures.
Person Specification:
Qualifications
* 5 GCSEs passes or equivalent including English and Maths.
* Level 4 Diploma in Financial Planning.
Knowledge
* General knowledge across a wide range of financial planning areas such as pensions, investments, protection, and estate-planning (including use of Trusts).
* Experience in an IFA/Wealth Management environment.
* General knowledge of the employee benefits/corporate pensions/business protection markets.
* Experience in an employee benefits/corporate pensions environment.
Skills
* Able to adapt the language, style and method of communication depending on the needs of the client or colleague.
* Can prioritise daily tasks, and restructure day as ah-hoc duties require, arranging client related tasks as a priority.
* Understand what good customer service is and prioritise customer work to deliver good service.
* Understand the importance of teamwork and how collaboration can improve outcomes.
* Understand and be able to use technology for the role effectively.
* Expertise to do the role and understand areas for improvement & looking for opportunities to develop.
Desirable
* Experience of Intelligent Office back-office system.
* Experience of Finametrica, O&M Profiler, Defaqto and FE Analytics or equivalent research tools.
* Experience in cashflow modelling.
Key Performance Indicators
* The performance of the staff member assigned to this job role function shall be measured by:
* Individual / Team meets financial targets, KPIs and SLAs.
* Internal and external customer satisfaction measures.
* Feedback from senior colleagues, advisers and team members.
* Adherence to all company policies and procedures.
* Adherence to compliance and other legal regulatory processes.
Additional:
* Hybrid working arrangement with a requirement to attend an office 1 to 2 days a week (flexible).
* Flexible benefits scheme whereby 5% of the salary is used to purchase benefits on an annual basis.
* Income Protection as standard.
* Pension.
* Discretionary annual bonus based on company profits as well as individual KPIs.
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