Job Overview
We are looking to recruit an enthusiastic, motivated person who will provide secretarial support within the Neurodevelopment Service within Children & Young People’s Division based at Eirias Park, Colwyn Bay.
The successful candidate will have a good standard of education, excellent communication skills, be able to work on their own initiative and be efficient and organised with their own workload. They should also have excellent keyboard skills and experience of the Microsoft Office Package. The post holder will be expected to undertake a variety of duties including covering for Pathway‑Coordinator as and when required. A good telephone manner is essential. Ability to speak Welsh is beneficial but not essential. The post holder will demonstrate a professional and sensitive manner and maintain confidentiality at all times.
Main Duties
* Support the co‑ordination of the administration arrangements to provide a high quality supportive secretarial service to the consultant, medical and nursing team.
* Work independently and be accountable for organising/prioritising own workload to ensure deadlines are achieved.
* Support the facilitation of the patients along a defined pathway.
* Cover for Pathway‑Coordinator as required.
About Betsi Cadwaladr University Health Board (BCUHB)
The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and be part of engaged leadership, equality and diversity commitments, and the “Disability Confident Employer” scheme.
Successful applicants will initially receive all recruitment correspondence via the email account registered on the application form.
Person Specification
Essential Criteria
* NVQ Business Administration L3 or equivalent experience
* RSA/OCR level 2 or equivalent experience
* Knowledge of a range of administrative processes
* Experience of working in a busy office environment
* Competently communicates professionally and effectively with all levels of staff both verbally and in writing
* Proficient in use of Microsoft office applications
* Experienced in planning, organising and prioritise own workload
* Flexible and adaptable to changing service demands
* Excellent organisational skills
Desirable Criteria
* AMSPAR – City & Guilds L3
* NVQ Customer Service L3
* Experience of working within the NHS
* Minute-taking skills
* Welsh speaking
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Health Care Provider
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