We're recruiting for a Delivery Manager. You'll be responsible for driving a performance management environment by ensuring productivity of operatives and working with our Planners to programme works efficiently within our Service Level Agreements.
Responsibilities
* Dealing effectively with our internal resource to repair and maintain our housing stock
* Working closely with the Head of Repairs and acting as an 'ambassador' for mhs homes
* Leading a team of front‑line skilled operatives to deliver excellent service, including carrying out regular performance reviews
* Undertaking pre‑, post‑ and work‑in‑progress inspections, as well as Health and Safety Inspections and Van Stock audits
* Ensuring that our service delivers the best it can for our customers
* Ensuring a robust out‑of‑hours service is in place, including being part of the management call‑out rota
Qualifications
* Proven ability using performance data and ICT systems and handheld devices
* Technical knowledge in the delivery of operative‑based works
* Good construction knowledge, diagnosis and remedy of defects
* Experience of leading and motivating a team to deliver excellent results, managing performance and ensuring that the potential of each team member is realised
* Excellent communication skills, Disability Confident
Benefits
* A performance based annual bonus plus pension contributions matched up to 6%
* 28 days holiday + bank holidays and the option to buy/sell holiday
* Training & Development and opportunities for continuing professional development including regular tool‑box talks
* A great team of colleagues to work with
* Regular social and charitable events and a range of wellbeing activities
* Enhanced family leave policies
* A truly competitive package of flexible employee benefits including a cycle‑to‑work scheme
* A fantastic working office environment overlooking the River Medway that's accessible and inclusive
* Free parking and disabled parking
* Access to two holiday homes in Norfolk and Dorset
About us
We're a Disability Confident employer. This means if you tell us you have a disability and meet the minimum requirements for the job, we'll offer you an interview. We can be flexible when assessing people so everyone has the best opportunity to demonstrate they can do the job. At mhs homes we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
About Disability Confident: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details please go to .
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