Hyde Park Dental Clinic offers an extensive range of services delivered with one goal in mind: to create beautiful, confident smiles for all our patients. Understand the vision and brand message for the practice
* Front of house and receptionist duties; telephone management including booking and rescheduling appointments
* Forward planning diaries for clinician, and timely administration including sending welcome emails, collecting consent and medical history forms
* Processing payments and recording daily takings
* Opening and closing the practice
* Provide outstanding customer service at all times, deal with patient objections effectively and efficiently
* Follow all practice systems and procedures
* Any other ad hoc responsibilities as reasonably requested
Benefits
* Auto enrol pension scheme
* 24/7 access to free Employee Assistance Programme
* 20 day holiday allowance plus bank holidays (pro rata)
* Dental allowance and eye care vouchers for VDU users
* Career opportunities across the Dentex Health group
* Techscheme, the option to buy tech through salarysacrifice!
* My Healthy discounts - get discounts on Gyms and online retailer
What we need from you
* Good communication and customer service skills, keeping patient satisfaction in mind (Bonus if candidate speaks in Portuguese)
* Excellent professionalism and relationship building skills
* Able to work intuitively and adapt to change
* Strong work ethic, teamwork ability with an enthusiastic people-first attitude
* High levels of attention to detail
* Proficient user of the requisite dental software and Microsoft package
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