Work Model
Hybrid
Summary
* Manage the operational delivery of virtual events from start to finish including registration set-up and management, coordination with internal stakeholders on delivery specifications, and day-of execution.
* Train program partners on virtual event technology, Conferences processes and resources (registration and delivery technologies, registration protocols and online resources).
* Identify and create new ways to engage with our audiences virtually using feedback on previous conferences/events to continue to enhance the customer experience.
* Seek and determine new operational efficiencies to drive further scale across large volume of virtual events.
* Liaise with global conferences teams on process changes and improvements across the team.
* Perform special projects to further virtual event product and workflow.
Skills
* Minimum 2+ years professional work experience.
* Results-oriented drive and a solid work ethic.
* Solid computer and analytical skills.
* Proficiency in Microsoft Office Suite (particularly Outlook, Word and Excel) and virtual event delivery platforms (Webex and Zoom) preferred.
* Outstanding written and verbal communications skills.
* Superior poise and judgment (demonstrated “grace under pressure”) with both internal and external constituencies.
* Ability to work well in ambiguous situations with little information or direction across multiple regions.
* Comfort working with and ability to upward manage senior executives.
* Innovative approach to process and workflow.
* Excellent time management and prioritization skills.
* Exceptional attention to detail.
* Proactive problem-solving skills.
* Strong record of achievement in current position.
* Interest and experience in virtual event planning.
Education
* Bachelor’s degree from accredited University
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