Jobs
My ads
My job alerts
Sign in
Find a job Career Tips Companies
Find

It support analyst

Loanhead
MacTaggart Scott
It support analyst
Posted: 1 July
Offer description

The IT Support Analyst will report directly to the Group Head of IT and will be responsible for providing

timely and effective desktop support to all staff via the company helpdesk system. Key duties include

managing hardware assets and software licenses through IT systems, as well as generating relevant

reports.

A strong working knowledge of the Microsoft Office suite (including Teams), Microsoft Windows

operating systems (Windows 11 and above), Sophos Central, and other common office applications

is essential. The business utilizes a wide range of IT systems and solutions, all of which the analyst

will be expected to support. The role also involves assisting remote staff using VPNs and other remote

access tools.

The successful candidate will be responsible for configuring and deploying IT assets in accordance

with company policies and standard configurations.

Excellent problem-solving and fault-finding skills are critical. The ability to manage and prioritize

support requests effectively, while maintaining a focus on business needs, is essential to succeed in

this role.

Requirements

Strong communication skills, both verbal and written

Proven customer service experience

Familiarity with Microsoft desktop operating systems (Windows 11)

Experience with network infrastructure setup and configuration

Enterprise AV system support

Enterprise encryption support

Knowledge of Microsoft Active Directory and Group Policies

Proficiency in Microsoft Office Suite and associated tools

A valid driver's license to travel between MacTaggart Scott locations as needed

Benefits

Your future at MacTaggart Scott - What we offer

As part of our Healthy Work-Life Balance employees can choose between a 4- or 5-day working week. Allowing you to fit work around your priorities and personal life, not the other way round
Flexible working hours between 07:00 and 19:00, and core hours of 09:30 - 15:30
Our leave policy brings together leave entitlements which include annual leave,paid parental leave, military reservist leave, plus more
We will provide you with a supportive and engaging environment where you can grow your career, with a dedicated Learning and Development team
A generous referral programme
Your wellbeing is supported through our online wellbeing program as well as our Employee Assistance Programme and an onsite nurse
Onsite Canteen and Car Park

#J-18808-Ljbffr

Apply
Create E-mail Alert
Job alert activated
Saved
Save
Similar job
It support analyst
Loanhead
MacTaggart Scott
It support analyst
Similar job
It support analyst
Edinburgh
Shepherd and Wedderburn LLP
It support analyst
Similar job
It support analyst
Edinburgh
EQ Accountants, part of the Sumer Group
It support analyst
See more jobs
Similar jobs
It jobs in Loanhead
jobs Loanhead
jobs Midlothian
jobs Scotland
Home > Jobs > It jobs > It support analyst jobs > It support analyst jobs in Loanhead > IT Support Analyst

About Jobijoba

  • Career Advice
  • Company Reviews

Search for jobs

  • Jobs by Job Title
  • Jobs by Industry
  • Jobs by Company
  • Jobs by Location
  • Jobs by Keywords

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2025 Jobijoba - All Rights Reserved

Apply
Create E-mail Alert
Job alert activated
Saved
Save