Details
Reference number
430527
Salary
£30,750 - £30,750
GBP
Job grade
Administrative Officer
Contract type
Permanent
Business area
HO - Chief Operating Officer Group - Home Office Security
Type of role
Security
Working pattern
Annualised hours, Full-time, Shift working
Number of jobs available
5
Contents
* Location
* About the job
* Benefits
* Things you need to know
* Apply and further information
Location
Croydon
About the job
Job summary
The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, crime, drugs policy, immigration and passports.
The Chief Operating Officer Group works closely with the Home Office's policy and operational commands to enable us together to deliver the department's priorities. The group is comprised of different teams and professional functions, including Commercial, Finance, People, Portfolio and Project Delivery, Security, Estates and Information and Digital, Data and Technology.
Home Office Security is within Security, Estates, & Information Directorate. Our mission is to raise standards and protect our people, assets, and information. We provide a range of services, advice and assurance to the department and seek to mitigate malicious or inadvertent risk, investigate alleged wrong-doing and identify vulnerabilities, and prepare for disruptive challenges.
This is a diverse and exciting role, for which, full training will be provided, along with mentoring ensuring you are fully supported within the role.
Job description
Home Office Security is responsible for ensuring robust physical security solutions are in place to protect Home Office buildings, staff and assets. We provide security guarding at Home Office building receptions across the country, HO Public Caller Units, including Reporting Centres, Asylum Intake Units and Service Support Centres, we are also responsible for monitoring the electronic security systems, alarms, CCTV and access control via our 24/7 Home Office Security National Control Room. The Fire Control Centre (FCC) room 24/7 monitoring all Fire Panel systems, PAVA and alarm systems.
The successful candidate will form part of the security management team and be responsible for overseeing the daily running of security on site. This is an important and varied role which has a considerable effect on the day-to-day operation of the Croydon Estate and wider business objective.
The Security Supervisor provides effective operational management to the Security Guarding Team ensuring the Physical Security of HO buildings, staff and assets are maintained at all times. There are a high degree of "reactive" tasks associated with the post, therefore flexibility and prioritising are key requirements.
Please note: Duties will be a mix of office-based, outdoors and customer-facing in all weathers.
Key responsibilities:
* Provide 24/7 operational supervision of the Security Guarding team across public-facing areas, control room, staff reception, loading bay, and FCC room.
* Ensure physical security of Home Office buildings, staff, and assets is maintained at all times.
* Oversee access control procedures, ensuring staff display passes and visitors/contractors have approved access before receiving temporary passes.
* Monitor national control rooms for intruder alarms, CCTV, and automated access systems across UK and European sites.
* Ensure fire panels and alarm systems in the FCC room are fully operational and appropriately managed during emergency activations.
* Verify public appointments and conduct security searches in line with departmental procedures.
* Maintain accurate records, logs, and paperwork related to security operations and incidents.
* Operate and manage radio communications effectively to support security coordination.
Please note, this list is not exhaustive.
Working pattern
Due to the business requirements of this role, it is only available on a full-time basis.
The post holder is required to always be physically present at the designated office or work location to perform the duties of this role; remote working is not permitted.
The role requires the individual to complete shift working (Earlies, Lates and all shifts in-between) and to be flexible.
Successful candidates will need to be able to attend for all shifts including early starts, late night finishes, and overnight shifts. These shifts may be outside of public transport operating hours.
Training
Due to nature of the role, applicants must be physically fit. On appointment, the post holder must attend and pass Conflict Management Training Theory classroom-based practice in De-escalation and Dojo Training in physical intervention (~4 days, in person). Support will be provided. It will then be undertaken as an annual refresher.
Travel
The post holder may be required to visit HO buildings or when directed to assist in the managing of the Hounslow estate due to our National Control room back up location outside of Croydon.
Person specification
Essential criteria:
* Due to the nature of the work, you must be proactive, and able to work in a fast-paced and at times highly pressured environment.
* Ability to manage own time and priorities effectively.
* Strong interpersonal skills, and the ability to build effective relationships with colleagues at every level within an organisation.
* Good organisational skills, and the ability to develop and implement effective administrative processes.
* Good written and verbal communication skills with good attention to detail.
* Physical Readiness: Able to conduct full foot patrols of internal and external areas while wearing the supplied uniform and PPE (Toe protected boots/shoes, Ballistic body armour) throughout the shift (excluding breaks).
Desirable criteria:
* Experience of supervising a diverse team, Assisting management or Oversight of rosters.
Behaviours
We'll assess you against these behaviours during the selection process:
* Developing Self and Others
* Working Together
* Communicating and Influencing
* Leadership
Benefits
In addition to your salary, a career with the Home Office offers a range of benefits, including:
* A Civil Service pension with an employer contribution of 28.97%.
* In-year reward scheme for one-off or sustained exceptional personal or team achievements.
* 25 days annual leave on appointment, rising with service to 30 days.
* Eight days of public holidays, plus one additional privilege day.
* This role currently attracts Annualised Hours Allowance (AHA) of 37.44% Pre Modernised T&Cs (41 hours) of salary which equates to an additional £ per annum based on salary minimum, and 36.79% National/Modernised T&Cs (42 hours) of salary which equates to an additional £ per annum based on salary minimum. Further information can be found on our website.
* See more of our benefits on our careers website.
Things you need to know
Selection process details
This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.
This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
We will endeavour to conduct the selection process in line with the dates indicated below, but cannot guarantee that these will not, where necessary, be revised.
* Application – by 15th October 2025
As part of the application process, you will be asked to complete:
* CV
* Personal Statement (maximum 500 words).
Your CV should consist of your career history and skills/experience, including any key achievements in each role. Your CV will be scored against the experience required for the role as noted within the essential criteria.
The Personal Statement should be aligned to and demonstrate how you meet the skills and experience set out in the essential criteria, detailed in the job description.
For guidance and information on how to construct your application (CV, Personal Statement and Behaviours), you are encouraged to visit Civil Service Careers website.
1. Sift – week commencing 20th October 2025
The sift will be held on the CV and Personal Statement.
1. Interview – week commencing 10th November 2025
If you are successful at sift stage, you will be invited to an interview that will be Behaviours (as listed in the job advert) and Strength based questions.
The interview will take place via video using MS Teams.
For guidance and information on what to expect and how to prepare for an interview, you are encouraged to visit Civil Service Careers.
Artificial Intelligence
Artificial Intelligence can be a useful tool to support your application; however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Problems during the application process
If you experience problems accessing this advert, or you think you've made a mistake on an initial application, please contact, including the vacancy reference, at least two working days before the vacancy closes. Further information can be found on our website.
Do not create or attempt to submit another application, online test or use a different Civil Service Jobs account to proceed as this would be in violation of the candidate declaration.
Reserve List
A reserve list may be held for a period of up to 12 months from which further appointments may be made. There is no guarantee that being held on a reserve list will lead to a job offer. Further information can be found on our website.
Standards
All Civil Servants are expected to comply with the Civil Service Code, and its core values of integrity, honesty, objectivity and impartiality.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Serviceon your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct.
If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre- stating the job reference number in the subject heading.
Additional Security Checks
As well as successfully obtaining UK Security Vetting clearance, candidates will be subject to a range of additional checks. The range of checks carried out will depend on whether you are a current Home Office employee, existing civil servant or an external new entrant as well as the role requirements. The level of Criminal Record Check required for this role is SC. Further details are included in the Notes to Candidates.
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
* Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs
* Complete the "Assistance Required" section in the "Additional Requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .
See our vetting charter .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .
Apply and further information
This vacancy is part of the Great Place to Work for Veterans initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
* Name : Home Office Resourcing Centre
* Email :
Recruitment team
* Email :
Further information
If you feel that your application has not been treated in accordance with the Civil Service recruitment principles and you wish to make a complaint, then contact the Government Recruitment Service via If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.