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Location: Newmarket, Suffolk
Reports To: General Manager & Deputy General Manager
Type: Full-time hours on a casual basis
Join the team behind one of the most iconic venues in British horse racing!
We are seeking a passionate, driven, and experienced Conference & Events Manager to lead and deliver exceptional experiences across our conference and events business at Newmarket Racecourses - part of The Jockey Club Catering.
About the Role
As our Conference & Events Manager, you'll be at the heart of planning and delivering a wide variety of events - from corporate conferences to glamorous gala dinners. You'll lead a dedicated team of casual and variable staff, working collaboratively with internal departments and external clients to ensure every event runs smoothly and leaves a lasting impression.
Key Responsibilities
* Lead and manage the day-to-day operations of all non-raceday conference and events activities
* Build strong client relationships and maintain exceptional customer service standards
* Motivate, train and manage a flexible workforce to deliver excellence in hospitality
* Monitor and manage budgets, costs and profitability
* Ensure compliance with all health, safety, and legal regulations
* Maintain high standards of food, presentation, and venue appearance
* Support and contribute to the broader Jockey Club Catering team across sites when required
What We're Looking For
Essential:
* Previous experience in a similar events or hospitality management role
* Strong leadership and team management skills
* Excellent communication and organisational abilities
* Financial acumen with experience managing budgets and cost controls
* A passion for delivering exceptional guest experiences
What You'll Bring
* A hands-on, can-do attitude
* The ability to work under pressure and meet deadlines
* A flair for creativity and problem solving
* A proactive approach to innovation, standards, and customer care
* Commitment to maintaining high levels of staff training and operational excellence
What We Offer
* The opportunity to work at a prestigious, high-profile venue
* A dynamic, supportive team environment
* Career progression across The Jockey Club Catering network
* Training and development opportunities
* A role that combines tradition, passion, and modern event innovation
Ready to lead the way in exceptional events?
Apply now and become part of a proud legacy at Newmarket Racecourses.
Job Type: Full-time
Pay: £16.32 per hour
Benefits:
* Canteen
* Company pension
* Discounted or free food
* Free parking
* On-site parking
Schedule:
* Day shift
* Monday to Friday
* Night shift
* Weekend availability
Work Location: In person
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