The System Specialist, Product Systems & Analytics is responsible for the administration, optimization, and continuous improvement of core product development systems and data. This role ensures effective integration between Agile PLM, CAD/PDM platforms (SolidWorks PDM / Agile Engineering Collaboration), Power BI analytics, and product development execution.
The role partners closely with Engineering, Service, Product Management, Operations, IT, and key customers to enable efficient product development, strong data governance, actionable insights, and on‑time delivery of strategic product and customer initiatives.
What You’ll Be Doing
PLM & PDM Systems Administration
* Configure and maintain Agile PLM to support end‑to‑end product lifecycle processes, including product development, change management, document control, compliance, and release management
* Ensure data accuracy, consistency, and traceability across the product lifecycle
* Administer and support CAD/PDM environments (SolidWorks PDM / Agile EC), ensuring:
o Robust version control and revision management
o Effective CAD‑to‑PLM integration and release processes
o Alignment between engineering design data and released product records
* Plan and coordinate PLM, CAD and PDM upgrades, including user readiness and training for internal and external engineering users
* Act as a key liaison between Engineering, Service, IT, and system vendors for enhancements, upgrades, issue resolution, and continuous improvement
Business Intelligence & Analytics (Power BI)
* Design, develop, and maintain Power BI dashboards and reports that provide visibility into:
o Product development performance and milestone tracking
o Engineering throughput, capacity, and change activity
o Quality trends and metrics
* Maintain business master data for P&L and project reporting tools (e.g. Project on a Page (PoP))
* Translate business, engineering, and service requirements into clear, actionable KPIs and insights
* Provide regular, decision‑ready reporting to Engineering, Product, and Operations leadership
* Ensure data integrity and alignment across PLM, PDM, ERP, and other source systems
* Enable self‑service analytics through standardized datasets, documentation, and reporting best practices
Project Coordination – Product Development
* Coordinate and track product development projects, ensuring visibility of scope, schedule, risks, and dependencies
* Support design gate readiness, including verification that required deliverables are complete, approved, and released
* Support continuous improvement activities including Kaizen, TPI and PSP events
* Facilitate cross‑functional collaboration across Engineering, Product Management, Operations, Quality, and Service
* Coordinate key customer‑driven product initiatives, supporting alignment between internal teams and external stakeholders
* Facilitate cross‑functional reviews, design gates, and customer checkpoints
* Provide process guidance and continuous improvement recommendations to strengthen product development execution
What You’ll Bring
* Hands‑on experience administering Agile PLM or similar enterprise PLM platforms
* Strong knowledge of Agile PLM architecture, configuration, customization, integration, and administration principles
* Solid understanding of system administration concepts, including user management, security, performance optimization, backups, and troubleshooting
* Strong hands‑on experience with CAD PDM systems, ideally SolidWorks PDM
* Proven capability in Power BI, including data modeling, dashboard development, and KPI definition
* Demonstrated experience coordinating or managing product development projects
* Strong understanding of product lifecycle processes, BOM structures, and engineering change management
* Ability to translate complex technical detail into clear, business‑level insights
* Excellent stakeholder management, communication, and facilitation skills
Preferred
* Experience integrating PLM and PDM systems with ERP or other enterprise platforms
* Background in manufacturing, engineering, or hardware product development environments
* Systems thinking and strong attention to detail
* Cross‑functional collaboration and influence
* Process optimization and continuous improvement
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