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Community Engagement & Investment Manager, Rochdale
Client:
Rochdale Boroughwide Housing
Location:
Job Category:
Other
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EU work permit required:
Yes
Job Reference:
b5524d303b26
Job Views:
9
Posted:
25.08.2025
Expiry Date:
09.10.2025
Job Description:
We are seeking an experienced Community Engagement & Investment Manager to lead the development and execution of our Customer Engagement and Community Investment strategy, ensuring alignment with our organizational goals. The role involves developing and delivering initiatives that positively impact the communities we serve, with a focus on customer voice in decision-making.
You will provide leadership to the Community Investment Team, fostering a culture of excellence and innovation. Develop strategic and operational approaches to ensure customer insights drive policy and service improvements, while working closely across the organization to maximize social impact. Build and maintain partnerships at local and regional levels to optimize resources and secure funding. Set performance targets, monitor progress, and support the team to achieve strategic priorities. Manage the budget effectively to ensure value for money.
The ideal candidate will have proven experience in customer engagement or community investment, with a strong commitment to social housing sector values and understanding of relevant regulatory frameworks. Demonstrated success in customer involvement leading to service improvements is essential. Act with integrity, respect, and flexibility, encouraging innovative ideas and continuous improvement. Strive for high standards and organizational goals.
What's in it for you?
As an RBH employee, you will enjoy a range of benefits including:
* 30 days holiday plus UK bank holidays, with an additional 5 days after five years of service. Part-time employees receive a pro-rata entitlement.
* Option to purchase up to an additional week of leave per year.
* A defined contribution pension scheme with salary exchange; RBH matches contributions up to 8%.
* Healthcare coverage through a cash plan including optical, dental, consultation, and physiotherapy services.
* Access to an Employment Assistance Programme offering 24-hour confidential counselling for personal and work-related issues.
* And many more benefits.
Please refer to the attached Job Description in the supporting documents section upon completing your application.
We review applications and conduct interviews throughout the advert duration. We encourage early submission to avoid missing out. The advert may close early if a high volume of suitable candidates is received.
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