My Client is a leading provider of commercial coffee solutions, supplying high-quality coffee machines, grinders, and brewing equipment to businesses across the UK. We pride ourselves on delivering excellent service, technical expertise, and outstanding customer satisfaction.
Role Overview
We are seeking a skilled Coffee Field Service Engineer to join our technical team. The successful candidate will service, maintain, and repair a variety of commercial coffee machines at client sites, ensuring minimal downtime and excellent performance.
Key Responsibilities
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Service, maintain, and repair commercial coffee machines and related equipment.
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Diagnose and resolve technical faults on-site efficiently.
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Conduct installation and commissioning of new coffee machines.
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Provide excellent customer service and support, advising clients on machine operation and maintenance.
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Maintain accurate records of all service calls, repairs, and maintenance performed.
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Ensure all work is completed safely and in compliance with company and industry standards.
Skills & Experience
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Proven experience in servicing coffee machines or similar commercial kitchen equipment.
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Strong technical knowledge of espresso machines, grinders, and brewing systems.
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Ability to troubleshoot electrical, mechanical, and software issues.
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Full UK driving licence and ability to travel to client sites.
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Excellent customer service and communication skills.
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Self-motivated with the ability to work independently and manage workload effectively