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Support & progression officer

Bradford
Centrepoint Recruitment
€27,944 a year
Posted: 19 April
Offer description

Job Title

Support and Progression Officer


Location

Bradford Foyer (BD5 7DL), with travel to other Centrepoint sites across Bradford


Contract

Full‑Time (37.5hrs per week rolling rota), Permanent


Salary

£25,585 to £30,303 per annum dependent on experience


Closing Date

26 April 2026


About Us

Centrepoint is the UK’s leading youth homelessness charity. Bradford Foyer provides semi‑independent supported accommodation for young people aged 18‑25 who are experiencing or at risk of homelessness. Our service focuses on supporting young people to develop skills, confidence and resilience needed to live independently and sustain a tenancy. We partner with education, employment, and training (EET) providers and promote positive wellbeing, independence, and long‑term stability.


The Role

We are looking for moderate and resilient Support and Progression Officers to join our team. You will play a key role assisting young people to achieve positive outcomes, maintain their tenancy, and move towards independent living. This dynamic role requires strong relationship‑building skills, safeguarding awareness, and the ability to manage competing priorities in a fast‑paced supported housing environment.


Key Responsibilities

* Managing a caseload of young people delivering person‑centred support tailored to individual needs.
* Developing and regularly reviewing support plans and HomeStars, ensuring compliance with service standards.
* Supporting young people to engage in education, employment, and training (EET) opportunities.
* Promoting independent living skills including budgeting, cooking, tenancy management, and personal wellbeing.
* Completing risk assessments (RAMPs) and maintaining accurate, up‑to‑date records in line with organisational and regulatory requirements.
* Safeguarding young people by identifying risks and responding appropriately in line with procedures.
* Working collaboratively with internal teams and external professionals (e.g., social workers, housing providers, health services).
* Contributing to the health and safety of the service, including checks and incident reporting.
* Facilitating and encouraging participation in group activities and community engagement.


About You

* Experienced working with young people or vulnerable adults (supported housing desirable).
* Knowledgeable of safeguarding, risk management, and professional boundaries.
* Strong communicator able to build positive and professional relationships.
* Organised and confident in maintaining accurate records and compliance standards.
* Able to work flexibly, including weekends and shift patterns.
* Empathetic, resilient, and committed to achieving positive outcomes for young people.
* Familiar with supported housing / Ofsted framework (desirable).


What You Will Be Doing

* Delivering structured key working sessions to support progression goals.
* Supporting young people to sustain their accommodation and reduce risks of eviction.
* Encouraging engagement with Life skills via the lifewise programme.
* Monitoring and reviewing progress against support plans and KPIs.
* Responding to incidents and supporting young people during times of crisis.
* Promoting a safe, inclusive, and supportive environment.


Benefits

* 25 days of annual leave per year, rising by one day per year to a maximum of 27 days.
* Healthcare cash plan covering a wide range of medical treatment including dental, optical, complementary and alternative therapies.
* Private medical insurance.
* Income protection.
* Employer pension contributions of 5%.
* Clear career progressions linked to portfolio work, enabling movement up the pay scale.
* Access to the Cycle 2 work loan scheme.
* An interest‑free travel loan.


Equal Opportunities

Centrepoint is an equal opportunities employer and welcomes applications regardless of sex, gender, race, age, religion, gender identity, ethnic origin, class, sexuality, nationality, appearance, criminal history, disability, responsibility for dependents, part‑time or shift working, HIV status, homelessness experience, or any other circumstance that could lead to injustice. We recruit, employ and promote people on the basis of their suitability for the work to be performed. All applicants, employees and volunteers receive equal treatment.

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Youth support & progression specialist
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Centrepoint Recruitment
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