About the Role
:
We have a dedicated team to ensure that all of our service users get the best possible service to enable them to live an independent life.
We are looking for a passionate and dedicated and experienced Service Manager that holds a Level 4 qualification in Health & Social Care as a minimum
1. Responsible for overseeing service delivery of personalised care & support to all service users in-line with regulatory requirements
2. Driving and motivating a great team, managing our statistics, Staff performances, Training, Team Development and more
3. Ensure adequate staffing levels are maintained through effective recruitment and retention in order to deliver a safe, high quality service
4. Undertake regular reviews of the service to ensure high levels of compliance are maintained in line with regulatory requirements
5. Deliver a safe and viable service and take ownership of setting financial budgets, and delivering the budget
6. Work closely with the local authority and community to ensure the scheme benefits from community engagement
Key Criteria:
7. SVQ Level 4 qualification in Health & Social Care or the equivalent essential
8. Previous experience as a manager within the care sector, as well as an knowledge of care standards.
9. Experience in line management of staff including remote staff team, setting KPIs, goals and monitoring progress and proficiency against
10. An excellent and effective communicator, both verbal and written
11. Excellent IT Skills and competency in Microsoft Office and Excel
12. Be able to work in a flexible manner in line with the business needs
Benefits:
13. Friendly and flexible working environment
14. Staff perks with Mears Rewards - discounts of up to 10% on coffee, weekly groceries, holidays, the list is endless
15. Excellent training and development opportunities
16. 25 days holiday entitlement in addition to set bank holidays (*8).
17. Access to employee support and wellbeing services
18. Mears offer a company pension, life insurance and share save scheme
19. Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
20. Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment
21. Use and access to the latest technology.
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.