Salary: £120,000 - 150,000 per year Requirements: Extensive experience leading engineering teams across CRM, data, and integration disciplines Strong background in wealth management or complex financial services environments Expertise across the full client lifecycle, including onboarding, servicing, suitability and reporting Deep understanding of secure, compliant, scalable platform design Proven success delivering large-scale transformation or re-platforming programmes Strong communication and stakeholder management skills at senior levels Responsibilities: Define the technical roadmap for the entire client lifecycle platform from leads and onboarding to servicing and reporting Champion a unified, scalable architecture and modern engineering standards Lead and grow an internal platform engineering team spanning CRM development, integrations, data engineering and DevOps Build capability, strengthen standards, and reduce reliance on external partners Drive simplification of CLM systems and data flows across the organisation Establish robust integration patterns and ensure reliable, secure, high-quality data movement across platforms Oversee PI planning, sprint delivery, backlog shaping, and feature prioritisation Ensure predictable delivery velocity across engineering, integration, and testing squads Act as design authority across CLM/CRM features and integrations Ensure solutions align with security, data protection, regulatory expectations and operational models Work closely with technology, operations, compliance, finance and front-office teams Coordinate delivery with suppliers, consultancies and system vendors Embed monitoring, controls, DevOps practices and environment management for platform stability Ensure post-go-live readiness, knowledge transfer and long-term operational ownership Technologies: CRM DevOps Security AWS Cloud Fivetran MuleSoft Salesforce Snowflake More: We are seeking an experienced IT Director - CLM & CRM Engineering Lead to own and evolve our end-to-end Client Lifecycle Management (CLM) and CRM platform. This role is central to transforming how we attract, onboard, serve, and understand clients through modern, scalable technology and a unified data and workflow architecture. Located in London, we offer a collaborative and forward-thinking environment where you can significantly impact our technology landscape and client experiences. last updated 8 week of 2026