Our client is looking to add an excellent Business SupportManager to their small growing business based near the centre in Bristol. They are a specialist construction services company with contracts across theSouth West and London, with a reputation for quality, reliability, and innovation.
This is a key role that supports the entire business, ensuring smooth operations, robust systems, and a high-performing administrative function.
About the Role Reporting to the Managing Director and Senior Operations Managers, the Office Manager will lead a small administration team and oversee a wide range of responsibilities including HR support, document control, IT coordination, QA and compliance, and general office management. Youll be instrumental in developing and maintaining efficient systems and processes that support our operational excellence.
Business Support Manager Responsibilities Office & Administration Central point of contact for all admin functions across departments
Manage office supplies, branding, reception, and facilities
Coordinate diary and meeting room bookings
HR Support including onboarding, leavers, and training records
Maintain HR files and manage security clearances for staff
Answer phones, welcome visitors, manage post and deliveries
Hire plant and powered access equipment
Create company presentations, case studies, and CVs for tenders
Document Control Manage incoming/outgoing design documentation, drawings, and schedules
Oversee documentation and O&M manual creation
Compile test and commissioning certificates
Issue documentation via client portals
Support estimating team with drawing registers and document organisation
QA & Environmental Maintain QA/H&S documentation, templates, and company accreditations (ISO, NSI, etc.)
Coordinate audits, NCRs, accident records, and site inspection returns
Manage monthly training and calibration reviews
Set up QA systems for new sites (forms, noticeboards, logistics plans)
Fire & Security Admin Manage engineer reports, maintenance schedules
Place urgent supplier/subcontractor orders and source materials
Office maintenance including fire alarm tests, risk assessments
IT & Systems Main point of contact for IT service providers and internal IT coordination
Manage staff IT equipment, software licenses, and user accounts
Oversee Microsoft 365, shared mailboxes, phone systems, and backups
Coordinate website updates and IT setup for new sites
What you need Minimum 5 years experience in a similar role
Strong organisational, communication, and problem-solving skills
Proficiency in Microsoft 365 and general IT systems
Experience with document control, QA systems, and HR processes
A proactive, flexible, and solutions-focused mindset
You will use your excellent interpersonal skills, organisational skills and experience to help shape and streamline systems, processes and procedures.
Business Support Manager Benefits Competitive salary of £40,000
25 days holiday
Private healthcare
Enhanced employer pension contributions
Family-friendly policies
Opportunities for personal and professional development
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