Were looking for a confident, adaptable administrator ideally from a Sales or Production environment to join an expanding manufacturing business near Camberley. This position supports the administration of customer repairs for a range of equipment and ensures maximum customer satisfaction and compliance with shipping regulations.
The Repair Administrator will:
* Progress goods received for repair, ensuring all internal vetting processes are completed prior to acceptance of the goods for repair.
* Obtain authorisation from the Quality Department for approval if goods are within warranty period.
* Attend weekly meetings to monitor all customer repairs, liaising with the Repair Department and customers to manage and meet demands.
* Prepare quotations for repaired goods and process POs from customers.
* Coordinate the shipment of repaired goods back to customers across the world.
* Produce accurate and timely invoices to customers for all repair orders.
* Respond to customer queries, seeking answers from other departments as required.
* Arrange collections from suppliers both in the UK and overseas on behalf of the Purchasing team.
Training will be given and the ideal candidate for this role will be a confident communicator who enjoys mucking in and taking ownership of their work. The position could suit a '2nd jobber' or someone with more experience.