Employer Norfolk Community Health and Care NHS Trust Employer type NHS Site St James' Clinic Town King's Lynn Salary £55,690 - £62,682 pro rata per annum Salary period Yearly Closing 25/08/2025 23:59 Interview date 05/09/2025
Service Lead - Neurology in Long Term Conditions & Pulmonary Rehab
Band 8a
NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an ‘Outstanding’ rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C’s “compassionate, inclusive and effective leadership at all levels”, the CQC observed that our staff are well supported to make positive changes and innovations.
Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment. As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing. The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.
We welcome applications from people who share our values and can help us deliver outstanding care in our local community.
Before applying for this vacancy, please make sure you’re familiar with ongoing GOV.uk sponsorship eligibility criteria which will impact the organisations ability to provide sponsorship, whether this is currently or in the future.
Specifically for band 3 roles within healthcare please be aware of the salary threshold required for a certificate of sponsorship to be granted, and that unfortunately overseas applicants who are new to care will not reach the minimum salary threshold to obtain a certificate of sponsorship and therefore your application will be withdrawn.
Job overview
To be responsible for the development of Neurology in Long Term Conditions and Pulmonary Rehabilitation within NCH&C. To provide professional leadership for those teams within the Trust, supporting patient flow and effective resource utilisation within the organisation and providing a point of liaison between NCH&C and partner organisations.
Main duties of the job
· To provide professional leadership and line management to defined teams, fostering quality care, high workforce morale and productive services.
· To coordinate and support effective clinical practice, procedures or systems where an interface crosses organisational boundaries between primary and secondary care.
· To lead on delegated projects within the organisation and support the implementation of new strategies relevant to the service.
· To work closely with senior management teams and team leaders to be proactive in ensuring the efficient management of patient flow.
For a more complete list of duties, please see the job description.
Working for our organisation
Find out more about working for our organisation here:
Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.
Detailed job description and main responsibilities
· To manage the Trust’s Neurology in Long Term Condition and Pulmonary Rehabilitation Working with team leads and staff across the North, South, West and Norwich Localities.
· To be responsible for monitoring and managing the governance of these teams and the services they deliver to include incidents, risks, alerts, quality issue reports, complaints, compliments and patient feedback systems.
· To identify service development opportunities / projects with the support of the Locality Operations Director and lead on the change process to achieve a positive patient outcome.
· Monitor service activity across areas of responsibility and ensure that quality, objectives, standards and performance are in accordance with agreed targets and if there is a recognised variance to act on this to resolve any issues.
For a more complete list of duties, please see the job description.
Person specification
Qualifications
* Clinical registration
* 1st Level Degree (or equivalent experience)
* Management or leadership course
* Evidence of post registration continuing professional development
* Commitment to achieve Master's Level
Experience
* Management of an integrated / multidisciplinary team
* Extensive experience at Band 7 or above
* Current experience of clinical practice in a relevant care setting
* Experience of working in partnership with multidisciplinary team
* Demonstrable experience of managing change within a clinical environment
* Knowledge of current developments in the health Acute sectors service and political awareness of the NHS
* Ability to both influence and work across professional boundaries
* Experience of developing a multidisciplinary team
* Experience of managing a clinical team including human resources
* Experience of analysing service delivery and managing any variance
* Experience of managing patient flow at organisational level
* Relevant Band 7 / 8 experience in community and acute sectors
Skills, Abilities and Knowledge
* Demonstrable commitment to and expertise in own registered speciality
* Highly developed interpersonal skills with attention to detail
* Experience of developing policies and procedures
* Knowledge of standard setting and audit process
* Financial management experience and responsibility
Communication
* Well-developed verbal and written communication skills
* Influencing skills and ability to negotiate at all levels
Personal and People Development
* Experience of staff recruitment, induction, career development and appraisal
* Experience of strategic deployment of workforce to deliver a service
Personal Attributes / Behaviours
* Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people / vulnerable adults
Other
* Able to work flexibly to meet the needs of the service
* Demonstrate recent achievements at work
* Able to work under pressure to meet deadlines
* Able to work sensibly and collaboratively across organisational and professional boundaries, recognising changes in circumstances and to incorporate them into practice
* Demonstrates awareness of priorities, deals with workload, adapts to changing requirements and uses initiative
* Able to make own travel arrangements to meet the needs of the service / patients
Equal Opportunities - We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Additionally, people with disabilities that fall under the Disability Confident Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). All sites are Smoke Free.
If you need this application in an offline format, please let us know.
Immigration Status- Norfolk Community Health & Care NHS Trust is a diverse employer and welcomes all job applications. However, potential applicants should note that although the Trust is registered with the Home Office as a sponsor organisation for migrant workers, sponsorship can only be offered against Skilled Worker visas. If you are an applicant from outside the UK and do not already hold a self-gained right to work, we recommend you check the Home Office eligibility requirements before making an application.
Please note: Although we are a registered sponsor organisation, we are unable to offer sponsorship for some job roles, and this will be identified through filtering questions at the start of any job application on the Trac recruitment system.
Redeployment - Please note that in the first instance priority for this vacancy will be given to NCH&C staff who are on the Trusts Redeployment Register.
DBS - If this post is subject to a Disclosure and Barring Service (DBS) check and you are not a current employee of Norfolk Community Health and Care NHS Trust or being recruited as an Apprentice then the cost of the DBS check will be automatically removed from your first month’s salary. However if you are registered with the update service this may not be required.
Closing and Interview Dates -This vacancy may close early if sufficient applicants are received.
Data Protection -A privacy notice detailing how we will handle your data is attached to this advert as a document. Your application will be transferred to our recruitment management system (Trac) once the advert has closed and you will receive notification then detailing how Trac will handle your data.
On April 1st 2025, the Boards of Norfolk Community Health and Care NHS Trust and Cambridgeshire Community Services NHS Trust will come together to deliver services as a group, with a singular board operating across both organisations. Both trusts are high performing specialist community health and care providers working in the East of England. Both have a strong track record, with the highest ratings from the Care Quality Commission, best in class NHS staff survey outcomes, and a decade of experience in innovation and clinical development.
The group model provides health and care services to a population of 3.2 million in their homes and neighbourhoods. We provide care that supports people from the very beginning to the very end of their lives.
We will remain two separate employers until further notice, and this role being advertised will be employed by Norfolk Community Health and Care NHS Trust.
Employer certification / accreditation badges
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name Kate Fellowes Job title Pathway Lead for LTCs & Specialist Nursing Email address [emailprotected]
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