Role: IT Support Technician
Location: Chesterfield, Derbyshire
Salary: £27,000 - £32,000
A growing IT Services business in Chesterfield is looking to add an IT Support Technician to the team, supporting a broad range of customers across both BAU support and project work.
This is the kind of environment where you will get exposure to a bit of everything rather than being boxed into password resets all day. The team supports a mix of SMB and mid-sized environments, so the role suits someone who enjoys variety, troubleshooting and building their technical skillset across Microsoft technologies, networking and infrastructure.
Responsibilities:
* Supporting users across Microsoft 365 environments
* Troubleshooting Windows desktop and server issues
* Managing users, permissions and policies within Active Directory / Entra ID
* Supporting networking issues
* Escalating and working alongside senior engineers on more complex issues
* Assisting with onboarding projects, migrations and hardware deployments
* Providing both remote and occasional onsite support where required
Technical Skillset:
* Windows / Microsoft
* Active Directory, Entra ID
* Microsoft 365
* Exposure to Intune, Azure
* Backup technologies
In return, the business can offer a supportive technical environment, exposure to project work and genuine progression as the team continues to grow.
Keywords: IT Support Technician, Service Desk Engineer, 1st Line, 2nd Line, IT Support Engineer, Microsoft 365, Azure, Entra ID, Active Directory, Windows Server, Networking, MSP, Chesterfield, Derbyshire