Overview
We currently have an opportunity for Retail Stand Manager's to join our team at Nottingham Forest Football Club. This opportunity will be to join the team for the 2025/26 Football Season. With the opportunity to work at Matchdays and Non matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. Ideally you will have worked within the hospitality sector previously and have a good foundation and knowledge of customer service. Flexible working - Match Days and Non-Match Days (C&E Events) which includes evening & weekend shifts.
Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we\'ll give you all you need to thrive. Because at Sodexo Live! We\'re so much more.
Responsibilities
* Attending pre-match meetings for Match Day\'s with the Retail Manager
* Ensuring catering outlets are ready for service at the agreed time for opening
* When required, assisting Team Leaders
* Checking open stock and documenting any alterations on stock sheets
* Completing stock checks and ensuring all company polices/procedures are being adhered too.
* Always Adhering to Food Safety alongside Health & Safety procedures.
* Completing relevant documentation as required by the company
* Reporting staff potential to the Retail Manager, to aid in supporting their progression
* Regular checks on designated catering outlets, including end of service cleaning
Qualifications
* Experience in managing a team
* Great customer service and confident to diffuse customer complaints
* Great attention to detail alongside being able to work under pressure
* Experience in Stadiums is preferable, but not essential
* Excellent verbal communication skills
* Experience within a Hospitality, bar or catering venue
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