Contract / Key Account Manager
Location: Midlands (Milton Keynes - Derby corridor)
Salary: £50,000 - £60,000 + car or allowance + benefits
Company: Trinity Fire & Security (part of PTSG - Premier Technical Services Group)
At Trinity Fire & Security, we don't just maintain fire systems - we protect people, businesses, and reputations.
We're looking for a hands-on Contract / Key Account Manager to take charge of several high-profile, multi-million-pound customers. You'll be the vital link between our clients and our operational teams - making sure our fire alarm service, inspection, and installation contracts run like clockwork.
This isn't a desk-based account management role. You'll be out meeting clients, solving problems, making things happen, and ensuring every SLA and KPI is hit - if not exceeded.
What you'll be doing
* Own the full lifecycle of major service contracts - from mobilisation to delivery and renewals.
* Build trusted, long-term partnership with a key client.
* Oversee planning, service, and operations to ensure consistent performance and profitability.
* Monitor SLAs and KPIs, resolve issues quickly, and identify improvement opportunities.
* Support technical teams on-site and ensure compliance with BS5839 and relevant standards.
* Attend client meetings across the UK - typically 1-2 days per week of travel.
What we're looking for
You might already be a Contract Manager or Key Account Manager - or perhaps a Service Manager or Engineering Supervisor ready to take the next step. You'll have:
* Knowledge of fire alarm systems and BS5839 standards.
* A proactive, problem-solving mindset and a customer-first attitude.
* Confidence in managing high-value contracts and multiple stakeholders.
* A full UK driving licence and willingness to travel when needed.
What you'll get
* £50,000 - £60,000 (depending on background)
* Company car or car allowance
* 23 days holiday + bank holidays
* Pension, life assurance, and employee assistance programme
* Real career growth within one of the UK's fastest-growing safety service providers
Join a business where no two days are the same, where your ideas matter, and where you'll genuinely see the results of your work.
Ind1
Department Central Services Centre Locations Nottingham, Milton Keynes, Coventry, Derby Remote status Hybrid Yearly salary £40,000 - £55,000 Employment type Full-time