Neighbourhood Team Leader
Make a Difference in Your Community!
Randstad is seeking a highly motivated and experienced Neighbourhood Team Leader to provide cover for a temporary role in Welwyn Garden City. This is a fantastic opportunity to lead a dedicated team and contribute to the success of our housing services.
About the Role:
This crucial role involves the direct delivery of high-quality, customer-focused tenancy and leaseholder management services across our mixed-tenure housing stock. You will lead and manage a team, overseeing neighbourhood and estate management, enhancing our communities, and resolving complex tenancy issues. You will also develop services, build partnerships, meet national performance standards, and contribute to the strategic direction of the service. This role requires regular travel across the area, therefore a full driving licence and access to a vehicle with business insurance is essential.
Key Responsibilities:
1. Team Management: Effectively manage the Neighbourhood Team, overseeing people, performance, development, health and well-being, and resource allocation in line with council policies and procedures.
2. Service Quality: Monitor service quality against team objectives and council standards; implement improvements to meet required standards.
3. Sector Knowledge: Stay current on technological and service provision developments wit...