Title: LEAD EVENTS SUPPORT TECHNICIAN
Agency: VP DIGITAL TRANSFORMATION & TECHNOLOGY
Location: Norfolk, VA
FLSA: Non-Exempt
Hiring Range:
Full Time or Part Time: Full Time
Job Description:
Provide technology consulting support services to all university departments and student groups hosting events in Webb Center, Broderick Dining Commons, The Ted Constant Convocation Center, public outdoor areas, or major events held in classrooms. These services include determining equipment needs, planning and set-up of necessary equipment, and support during events. Coordinate equipment purchases, repairs and/or service calls with university approved vendors for all equipment owned by Auxiliary Services. This position provides and supports technology resources for non-academic events. Minimum Qualifications:
Exceptional knowledge of configuration and support of audio-visual equipment. Considerable knowledge of personal computers specifically in the use with media equipment. Working knowledge of effective customer service and problem-resolution techniques when serving diverse customers. Working knowledge of effective oral and written communication techniques. Some knowledge in the troubleshooting/repair of media equipment. Considerable computer literacy preferably in Microsoft products. Considerable knowledge of digital and networked room controllers and user interfaces.Additional Considerations: