Your new company
A multi-academy trust in Yorkshire has approached Hays with an exciting opportunity for an IT technician to provide support to a high school based in Sheffied. This is a permanent, Full time role offering variety, responsibility, and the opportunity to work across multiple educational settings. This role will be based onsite 5 days a week.
Your new role
As an IT Technician, you'll play a key role in ensuring the smooth running of ICT systems across multiple school sites. Reporting to the IT Network Manager and working within a supportive team, you will:
* Maintain and support the ICT network, hardware and software.
* Assist staff and students with day-to-day technical issues, ensuring efficient and customer-focused service.
* Contribute to ICT development projects, helping to optimise system performance and introduce new technologies.
* Manage and update inventories, helpdesk tickets, and documentation.
* Install, configure and maintain ICT equipment, following best practice and regulatory standards.
* Support training, integration of systems and ongoing digital development across the organisation.
What you'll need to succeed
To excel in this role, you will need:
* Experience supporting IT networks in a busy, multi-user environment.
* Strong working knowledge of Windows 11, Microsoft 365 and a range of hardware devices (PCs, laptops, tablets).
* Understanding of networking fundamentals such as DNS, DHCP, Active Directory and Group Policy.
* Experience using a helpdesk system and providing high-quality technical support.
* Excellent communication skills and the ability to work effectively as part of a team.
* A proactive, customer-focused approach with the ability to problem-solve and learn new skills.
* A commitment to safeguarding and supporting young people.
What you'll get in return
In return, you'll be part of a supportive and friendly team that values professional growth and collaboration. Benefits include:
* Opportunities for training, development and career progression within a growing organisation.
* A positive working environment that promotes innovation and teamwork.
* Competitive salary £26400- £28598 per annum and pension scheme.
* Free car parking
* Supportive and friendly staff and leadership team
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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