Our Opening and Your Responsibilities
As a Weighing Field Service Technician, you will be the face of the company, providing high-level technical support, maintenance, and calibration services for a wide range of industrial weighing equipment. This role is ideal for a hands‑on problem solver who enjoys traveling to client sites and ensuring precision and compliance.
* Technical Service Delivery: Lead on‑site technical duties, including the professional installation, preventative maintenance and emergency repair of weighing equipment.
* Problem Solving & Troubleshooting: Provide high‑level technical support to customers, answering complex questions and troubleshooting mechanical or electronic issues in person or remotely.
* Precision Documentation: Document all service activities with high attention to detail. Maintain accurate service records and calibration certificates to ensure customer compliance with industry standards.
* Commercial Insight: Identify “Service Opportunities” – such as aging equipment or the need for new service contracts – and pass these leads to the Service Sales team to support business growth.
* Cross‑Functional Collaboration: Partner with the scheduling and parts departments to ensure effective communication and the seamless coordination of site visits.
* Health, Safety & Compliance: Ensure all activities are performed in strict adherence to health and safety regulations and metrological standards.
What You Need to Succeed
* Experience in a field service environment, with a consistent track record of performing high‑level technical installations, maintenance, and repairs.
* A strong technical foundation with an understanding of electronics and mechanics.
* Good communication skills, with the ability to translate complex technical issues into clear solutions for customers.
* A valid driver’s licence and the flexibility to travel across the designated territory to meet our customers where they need us most.
Our Offer to You
* 25 days’ annual leave plus Bank Holidays, increasing to 29 days.
* Option to buy or sell up to 5 additional leave days.
* Employee health and wellbeing focus, including BUPA healthcare and Employee Assistance Program.
* Trustee‑based pension scheme and life assurance at four times salary.
* Fun, inclusive culture with team‑building and charity events.
* Agile and flexible working arrangements.
* Family‑friendly policies and flexible patterns.
* Culture fostering creativity, autonomy and success.
* Commitment to learning and career progression.
Equal Opportunity Employment
We promote equal opportunity worldwide and value diversity in our global workforce, which reflects the diversity in the many countries in which we operate internationally. Our commitment to Equal Opportunity and Diversity begins with our recruitment and selection process. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process. If you consider yourself to have a disability or learning difficulty which means you are unable to complete the application process online, please get in touch by email to ukrecruitment@mt.com so that we can make alternative arrangements for you. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
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