Overview
As a Head Stylist, you'll play a pivotal role in the success of our Pets Grooming salon, combining hands-on grooming expertise with inspiring leadership. This is more than just a grooming role its your opportunity to shape salon standards, mentor a talented team, and ensure every pet leaves looking and feeling their best.
Responsibilities
* Deliver full, high-quality grooms with confidence and precision across a variety of breeds
* Set the benchmark for grooming standards within the salon through a hands-on leadership approach
* Support and guide your team, sharing advanced grooming techniques and developing their skills
* Create a welcoming, customer-focused environment that delights pet owners
* Work closely with the Store Manager to drive salon performance, efficiency, and customer satisfaction
* Experience and confidence in all aspects of dog grooming, from bathing and drying to breed-specific styling and finishing
* Customer-focused, with a friendly and professional approach
* Flexible and reliable, able to work a variable schedule across six days a week (minimum 24 hours/week with potential for more during busy periods); the Head Stylist role is a full-time vacancy
* Team oriented, with a positive attitude and a willingness to learn and grow in a fast-paced retail environment
* Goal driven, with experience in target-led environments (preferred, but not essential)
Qualifications & Expectations
* Experience and confidence in dog grooming across bathing, drying, breed-specific styling, and finishing
* Strong customer service mindset and professional demeanor
* Ability to manage a team and foster skill development
Benefits
* Attractive rates of pay plus commission, subject to targets
* 28 days paid annual leave, rising to 33 days after 2 years (includes 8 bank holidays; pro-rata calculated on contracted hours)
* Extra day off for your birthday
* Life Assurance - 4 times your annual salary
* Company pension contribution of 4%
* Colleague discount of 20% across the Group (Pets at Home, Pets Grooming, Vets for Pets), including 30% off on own bran
Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
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