Job Overview
We are seeking a dedicated and experienced Housekeeping Supervisor to join our team in the hospitality sector. The ideal candidate will play a crucial role in maintaining the cleanliness and overall appearance of our establishment, ensuring that all guests experience a welcoming and comfortable environment. This position requires strong leadership skills, attention to detail, and a commitment to upholding high standards of cleanliness and service.
Duties
* Supervise and coordinate daily housekeeping operations, ensuring that all areas are cleaned to the highest standards.
* Train, mentor, and manage housekeeping staff, fostering a positive work environment that encourages teamwork and excellence.
* Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with cleanliness standards.
* Manage inventory of cleaning supplies and equipment, placing orders as necessary to maintain adequate stock levels.
* Address guest complaints and feedback promptly and effectively, ensuring a high level of customer satisfaction.
* Develop and implement housekeeping procedures and policies to enhance operational efficiency.
* Collaborate with other departments to ensure seamless service delivery throughout the establishment.
Skills
* Previous experience in a supervisory role within the hotel or hospitality industry is essential.
* Strong knowledge of janitorial practices, cleaning techniques, and safety protocols.
* Excellent organisational skills with the ability to manage multiple tasks effectively.
* Exceptional communication skills, both verbal and written, with a focus on customer service.
* Ability to lead by example, motivating team members to achieve their best performance.
* Attention to detail with a keen eye for cleanliness and presentation standards. If you possess the required skills and experience for this role, we invite you to apply and become an integral part of our dedicated housekeeping team
Job Types: Full-time, Permanent
Pay: £14.00-£14.50 per hour
Expected hours: 35 per week
Benefits:
* On-site parking
Experience:
* Housekeeping : 2 years (required)
Language:
* English (required)
Licence/Certification:
* Driving Licence (required)
Work Location: In person