Housing Graduate Trainee Programme
Compensation – London £31,500.00 / Norwich £27,300.00 per annum.
This is a graduate programme with real responsibility from day one. Over two years, you'll rotate across several teams at the heart of Clarion's housing operations, building hands‑on experience, professional skills, and a genuine understanding of what it means to support residents and communities.
You'll be funded to complete the Chartered Institute of Housing Level 4 qualification, gain exposure to senior leaders, and be supported to apply for permanent roles at Clarion on completion. The programme is designed to develop future housing professionals and leaders.
Clarion is the UK's largest housing association, with over 125,000 homes across the country. It exists to solve a problem that genuinely matters, and if you want to spend two years learning everything about housing management while making a real difference to residents' lives every day, this is the programme for you.
Key Responsibilities
You will choose from rotations across the following teams, spending time in several areas over the course of the programme:
* Neighbourhood Management – Work alongside frontline teams, manage resident enquiries, conduct estate inspections, support safeguarding processes, and gain a grounding in day‑to‑day housing management.
* Tenancy Specialists – Handle complex anti‑social behaviour, tenancy fraud, and domestic abuse cases; manage your own caseload, meet service targets, and begin developing people‑management skills.
* Available Homes – Let empty properties as quickly as possible, work with local authority partners, carry out tenancy checks, and gain stakeholder‑management experience.
* Regional Operations – Work with data to improve service delivery and produce a service‑improvement plan for a real team or local area.
* Customer Support – Manage over 20 housing processes, from mutual exchanges to legal action, and see how high‑quality service is delivered at scale.
* Regeneration – Support transformation of communities through new build, estate renewal, and sustainability projects, liaise with residents, and work with development teams on delivery planning.
* Resident Liaison – Manage relationships with residents experiencing damp and mould, ensuring timely updates and a positive customer experience.
Beyond the rotations, each placement includes leading a project (e.g., improving a local area, reviewing a policy, or auditing a resource) and presenting progress to your team and the management group. You will also attend graduate training modules and gain exposure to property management and repairs services.
What We're Looking For
* Graduates with a 2.2 degree or above, achieved within the last three years.
* A genuine interest in social housing and making a difference to communities.
* Strong organisation, planning, and time‑management skills.
* The ability to work independently and take initiative.
* Good problem‑solving skills and adaptability.
* Strong written and verbal communication skills.
* Comfortable with Microsoft Word, Excel, and PowerPoint.
* A driving licence is desirable but not essential.
The Package
Compensation – London £31,500.00 / Norwich £27,300.00 per annum.
In addition to the tailored programme, you will receive:
* 25 to 33 days holiday per year, increasing over time, plus a holiday trading scheme.
* 10% pension matching and life assurance (4× salary).
* Up to 5% annual bonus.
* A wellbeing day in your birthday month.
* Flexible benefits worth 1% of salary, including gym membership, dental and health screening, and discounts with over 700 retailers.
* Season ticket loan.
* Professional qualifications paid for.
Key Dates
* Application deadline: 15 May 2026.
* Interviews: 25 May to 6 June 2026.
* Assessment Centre: 25 June 2026 in London.
Clarion Housing Group is the UK's largest housing association and is committed to diversity. Everyone is welcome.
Closing Date: 15 May 2026 at midnight.
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