Commercial Services Administrator – Grade 2 Fixed term for 12 months to cover maternity leave Salary: £29,019.00 - £36,878.00 per annum pro-rata (dependent on skills and experience) Location: This post is based at Link’s Falkirk office. However, hybrid working is available with this role after the initial training period. Hours of Work: 24 hours per week organised Monday, Wednesday and Thursday. There is flexibility on the days worked per week except Wednesday which must be covered. Alternative working patterns and/or working arrangements will be considered. The Role At Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential. Link is looking for an experienced Administrator to join the Shared Equity team. Reporting to the Commercial Services Team Leader, you will be responsible for accurately administering Shared Equity Scheme applications and After-Sale Shared Equity transactions in line with policies and procedural guidance including liaising with external customer e.g. applicants, solicitors and Independent Financial Advisers. The role involves collating and processing data, carrying out financial assessments and issuing relevant correspondence within timescales and in line with policy and procedures. The successful postholder will handle sensitive personal data and maintain accurate records confidentially and in line with General Data Protection Regulations (GDPR), Records Management Procedures and Retention Schedules. About You The postholder requires the ability to manage competing demands and will use a range of IT systems and detailed procedures to carry out their role. Administrative experience or capability is therefore essential. As a skilled Administrator, you will have experience of working within a fast- paced team. In addition, you will be communicating with a range of customers and stakeholders, excellent customer service skills (both written and verbal) are essential. You will have the ability to manage your own workload to meet timescales and will have experience of accurately processing numerical and/or financial data. This role requires a high degree of competence in the use of IT Systems including databases and Microsoft Office (Excel, Word, Emails). A good standard of education is also essential for this role. In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equity, Challenge and Transparency. For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above. What’s in it for you? As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities. As a Link employee, you'll likely benefit from the following: • Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards subject to terms of the scheme • 35 days’ holiday per year (inclusive of public holidays) pro rata plus an additional 1 day’s pro rata holiday per year after 1 years’ service up to a maximum of 40 days per year • Opportunity to buy and sell holiday days • Enhanced company sick and family friendly pay • Access to paid qualifications and a wide range of learning and development opportunities and funded professional membership • Defined contribution pension with matched generous employer pension contributions plus salary exchange and additional voluntary contribution options • Access to an Electric vehicle leasing scheme, subject to the terms of the scheme • Life assurance scheme providing death in service benefits to named beneficiaries • Healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants and other services • Employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being • Annual flu vaccination • Access to a savings and borrowing scheme • Cycle to work scheme • Travel season/travel ticket loan and much more! You will work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards. This post is subject to Level 1 Disclosure. Closing Date: midnight on Wednesday 4 June 2025. Interview Date: Interviews are being held on Monday 16 June 2025 at Link’s Falkirk Office. How to Apply Our online application method is the most efficient way to apply and can be started by clicking the “Apply Now” button below. You must complete an application form to be considered for any of our vacancies, but you don’t need a CV to apply for our positions. Also, if you aren’t sure about how long you have to fill in the form, you will be able to save it and return to it by clicking on the ‘My Applications’ tab of the vacancy search page and entering your username and password.