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Sales Operations Support Specialist, Birmingham
Client: Absolute Sales & Marketing Recruitment Ltd.
Location: Birmingham, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
1
Posted:
04.06.2025
Expiry Date:
19.07.2025
Job Description:
Job Specification: Strategic Sales Operations Coordinator
Location: Crawley – Hybrid (3 days in office, 2 days remote)
Reports to: Strategic Sales Manager
Overview
We are seeking a detail-oriented and proactive Strategic Sales Operations Coordinator to support our UK sales team during a phase of rapid growth. You will serve as the key link between field sales, internal teams, and head office, ensuring seamless coordination, data accuracy, and effective project management across key accounts, DSOs, and national initiatives.
This role offers a broad scope with opportunities to develop into strategic account management, with full support and training provided.
Key Responsibilities
* Accurately process customer orders, ensuring all details are complete (account numbers, delivery addresses, etc.)
* Act as a backup contact for clients when sales reps are unavailable
* Project Coordination
* Assist in managing large-scale client rollouts and strategic accounts
* Coordinate DSO training schedules and event logistics
* Liaise with reps to ensure tasks are completed and deadlines met
* Data & Reporting
* Gather, clean, and analyze sales data
* Produce reports for Area Sales Managers and leadership teams
* Follow up on incomplete data or inconsistencies
* Lead & Event Follow-Up
* Track and ensure timely follow-up of leads from events and campaigns
* Distribute leads to team members and monitor progress
* Coordinate with UK-HQ for trips, form submissions, and internal processes
Skills & Experience Required
* Excellent attention to detail and ability to identify inconsistencies
* Ability to manage multiple projects and prioritize effectively
* Confident communicator—comfortable chasing stakeholders for updates
* Strong organizational and coordination skills
* Willingness to learn technical product information
* Experience in admin, operations, customer service, or sales support roles
Desirable (but not essential)
* Experience in dental, medical device, or technical environments
* Experience with CRM or ERP systems
* Event or training coordination background
Personal Attributes
* Highly proactive, self-driven, and accountable
* Clear, confident communication across all levels
* Calm under pressure and solution-oriented
* Eager to learn and take on more client-facing responsibilities
* Enjoys bringing structure to complex processes
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