Red Recruitment is recruiting Customer Service Advisors in Cardiff to join an award-winning company, which is looking for experienced and passionate Customer Service Advisors to join their team.
As a Customer Service Advisor, you will be responsible for providing excellent customer service to customers and ensuring you have helped them with their queries.
The salary for this position is £24,525 per annum.
Benefits and Package for a Customer Service Advisor:
Salary: £24,525 per annum + up to £250 monthly bonus
Hours: Full-time
Location: Cardiff City Centre (located near Queen Street Station)
Contract Type: Permanent
32 days holiday (inc. bank holidays)
Holiday Buy Scheme
Health Cash Plan
Perkbox
Tech Scheme
Cycle to Work Scheme
Life Assurance
Employee Assistance Programme
Bonus scheme
Commission pay
Performance bonus
Quarterly bonus
Casual dress
Company events
Company pension
Employee discount
Health & wellbeing programme
Referral programme
Sick pay
Store discountKey Responsibilities of a Customer Service Advisor:
Speaking with customers across various channels such as phone, email and chat
Providing excellent customer service to all customers
Acting as the first point of contact for customers, answering their questions and addressing their concerns
Ensuring you are providing solutions to customers to ensure they have received great serviceKey Skills and Experience of a Customer Service Advisor:
1 year of previous experience in customer service is required
Great communication skills, as you will be speaking to a range of people
Being able to work well in a team and individually
Being able to multitask is ideal
Being IT proficient is required as you will be using various channels, including email, phone and chatIf you are interested in this position, please apply now!
Red Recruitment (Agency)