Job Advert
Location : Wellingborough
£26,440 pa
Mon – Fri - 40 hours. 9am – 5.30pm. Full-time, Permanent
Are you highly organised, proactive, and great at building relationships? Rygor are looking for a Managed Workshop / VMU Administrator to support their busy service operation in Wellingborough. In this key role, you'll be the link between the workshop, technicians, suppliers, and customers, helping ensure smooth processes, accurate invoicing, and excellent service every day.
You'll handle everything from job card creation and administrative support to customer enquiries and supplier coordination. If you thrive in a fast‑paced environment, enjoy problem‑solving, and are confident using computer systems, this could be the perfect next step in your career. Full training and support will be provided to help you succeed and grow.
What You'll Be Doing:
* Job card creation, taking a defect to a job card / technician time clocking / parts issue and then invoicing
* Retail invoicing to end customer accounts including fleet companies as required
* Progression to Daimler Truck Service Contract / Warranty invoicing / claim processing (training will be provided)
* Weekly out of contract cost consolidation invoicing to managed fleet
* General admin duties and general support to the service team with day-to-day tasks.
* Resolving invoice queries with suppliers to ensure quotations are accurate and cost effective.
* Chase all outstanding purchase orders to ensure supplier invoices associated works are approved.
* Point of contact for general enquiries with our customers in the admin office.
Skills & Behaviours:
Basic product knowledge and strong overall computer literacy. Previous experience in a similar role within the motor trade.
Experience using Keyloop / Kerridge or similar dealership management systems (desirable but not essential).
Confidence working with invoicing, administration, or customer service tasks in a fast‑paced environment.
The ability to communicate clearly and professionally at all levels — from technicians and suppliers to customers and internal teams.
Full training and support will be provided to help you meet objectives and progress within the role.
High attention to detail — particularly when creating job cards, processing invoices and resolving queries.
Proactive and organised, with the ability to manage multiple tasks and prioritise effectively.
Problem‑solving mindset, able to take initiative and follow issues through to resolution.
Strong relationship-building skills, working collaboratively with the workshop, technicians, suppliers and customers.
A positive, can‑do attitude, with a willingness to learn and adapt.
Customer-focused approach, always ensuring a helpful and professional service.
Benefits for you
* An extra day off for your Birthday
* 23 days of annual leave per year PLUS Bank Holidays
* Four times death in service benefit.
* Working for an official Great Place to Work and UK Best Workplace.
* Working for a Best UK Workplace for Wellbeing and Development.
* Awarded Armed Forces Covenant Silver Award (RLS)
* Working with our award-winning team – we are Motor Trader's CV Employer of the Year and won silver at the internal communication and engagement awards for our new starter onboarding process.
* Auto-enrolment pension.
* Self-development journal
* Rygor Group Ranked 101 in SW Business Insider's Top 500 Companies
* Enhanced Maternity and Paternity pay policies.
* Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion).
* Mental Health First Aiders.
* Reward and recognition programmes, including our annual Rygor Group Awards and opportunities to attend the Rygor Wembley box as a celebration of your hard work and dedication.
* Annual appraisals programme and progression opportunities.
* Manufacturer training and access to our in-house training.
* Long service recognition and annual leave increase after 5 years' service.
* Branded uniform
* Charities of the Year programme, Army Sport sponsors and community engagement initiatives
About Rygor Group
Rygor Group are an award-winning, multi-franchise Dealer Group with branches across England, offering extensive coverage for customers throughout the M5, M4 and M42 corridors. Their business has gone from strength to strength in recent years, with significant investment in site renovations nationwide and exciting expansions, including the launch of a brand-new Mercedes-Benz Passenger Car Aftersales facility in 2024.
Their commitment to excellence has earned them multiple industry and network awards, and in 2025, they were proud to be named Employer of the Year at the prestigious Motor Trader Awards. They also received the Silver award for their onboarding experience at the ICE awards, meaning that if you're considering a new career with Rygor, you can be confident you'll receive an award-winning induction and support from day one.
Rygor are officially a Great Place to Work (multiple years running) and their company culture truly reflects their core values: Rewarding, Reliable, and Respectful. Exceptional customer service is at the heart of what they do and so is creating an environment where their team can thrive.
Rygor Group comprises of a diverse collection of UK automotive businesses, with a primary focus on trucks, vans, coaches, passenger cars, armoured vehicles, body repairs, and coachbuilding. Through the hard work of their team members, they have secured their position as one of the UK's top automotive Groups, with a turnover of circa £300m a year.
Our Process
When applying, please include a full current CV. Once this has been reviewed, we will be in touch to advise if your application will be progressed through to the next stage. The Riverside Resourcing & Consultancy recruitment process reflects our obligations under relevant UK legislation. Whilst all applications are carefully considered, we are only able to progress applications from candidates who have the right to work in the United Kingdom.
Managing your data
We care about your personal data. The General Data Protection Regulation provides you with more control, and by applying to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Your application data is held within our secure applicant tracking system through hireful - you will be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone, throughout the recruitment process so that we can keep you updated and inform you of your application progress.