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Apprentice parts advisor

Haddington
Thomas Sherriff & Co Ltd
Parts advisor
Posted: 9 September
Offer description

Thomas Sherriff are recruiting for a parts apprentice to join our team at Haddington. This role will involve learning on the job whilst undertaking the John Deere apprenticeship programme.

Your apprenticeship teaches you how to manage John Deere’s sophisticated parts systems, run a profitable retail environment, merchandise goods effectively, and understand the value of John Deere products and the importance of selling on quality rather than on price.

In contrast to the Ag Tech and Turf Tech apprenticeships, the John Deere Parts Tech apprenticeship programme is delivered mainly in the workplace, i.e. at the John Deere dealership where you are employed.

Workplace training is supplemented with one week a year at the John Deere Apprentice Training Centre, Nottinghamshire.

Essential duties include:

* Promotes and sells parts and/or services to meet customer needs both face to face and over the phone
* Supplies Service Technicians with parts as required
* Identifies parts through a variety of catalogue systems to provide quotations for a range of agricultural equipment
* Assists with preparing and maintaining merchandise display within the showroom
* Verifies receipt of incoming shipments
* Follows up on shortages and accelerates issues by reporting to the Parts Manager
* Executes sales parts marketing plans and shares ideas for future campaigns
* Executes telemarketing sales operations
* Maintains control of inventory management, invoicing and other administrative tasks
* Assists in keeping parts inventory clean, orderly and well organised
* Processing payment transactions
* Hydraulic hose identification and manufacture

Person Specification:

* Ability to use standard computer applications and internet functions
* Excellent customer relationship skills
* Ability to work in a team environment
* Ability to work extended hours and weekends
* Passion and drive for exceeding targets

Benefits:

* Competitive Salary
* Pension Scheme
* Health Benefit Scheme
* 30 days Holiday and additional Holiday Purchase Scheme
* Employee Discount
* On-site Parking

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