Job Description
Defleet and Refurbishment Assistant – Deadline for applications is 30th January 2025
* £30,000 - £32,000 per annum
* Permanent, full-time
* Fully Onsite
* Burnaston, Derbyshire (Toyota Manufacturing UK Plant)
* Generous benefits package (Performance related bonus, Pension, access to their car scheme, Birthday voucher, Cycle Scheme, holiday purchase scheme, 25 days holiday + all bank holidays)
* Working hours: 7:00am–3:30pm. PPE provided, on-site canteen and mess facilities available. Breaks include one 15-minute morning breaks, a 30-minute lunch break and a 10-minute afternoon break
* Full UK driving licence required and candidates must live within a 40-mile radius of the site
TLP have been working with Toyota (GB) PLC for over 25 years and are a trusted partner. This role will be employed by TLP (secondment to Toyota (GB) PLC)
We are offering an exciting opportunity for a Defleet and Refurbishment Assistant to join our dedicated team, supporting the appraisal and inspection of fleet vehicle repairs across the Toyota network. We are looking for someone who enjoys working in a collaborative environment with a team first mindset.
What you’ll be doing:
* Ensure the highest standards of used vehicle quality by making sound refurbishment decisions based on vehicle condition, market value and return on investment
* Monitor, manage and accelerate vehicle preparation activity to minimise stock stagnation and optimise speed to market
* Support the efficient throughput of defleeted vehicles by proactively resolving operational challenges, delays and constraints to meet agreed SLAs
* Plan, coordinate and control workflow and buffer volumes in line with business priorities, stock age and sales channels
* Conduct regular quality control inspections throughout the vehicle preparation process to identify and address issues early
* Lead and manage used vehicle grievances in collaboration with key stakeholders, delivering fair, customer-focused and transparent outcomes
* Role is predominantly shopfloor based (approximately 80%), with 20% dedicated to data entry and reporting via tablet.
* Expected to assess approximately 40 vehicles per day (circa 200 vehicles per week)
* Requires a confident, resilient and authoritative approach when engaging with the repair teams to ensure deadlines and SLAs are consistently met.
Essential
* Experience in vehicle inspection, automotive repair or fleet management.
* Strong interpersonal skills and communication skills (verbal and written)
Desirable
* Automotive or mechanical accreditation
* Experience working as a vehicle estimator
* Understanding of vehicle body repair techniques
* Strong knowledge of vehicle inspection standards and resale preparation
* Proficiency with fleet management software and reporting tools