Role Purpose
* Reporting to the Compliance Manager, the Internal Auditor/Compliance Administrator is responsible for conducting internal audits to meet the following ISO standards: ISO 9001, ISO 14001 and ISO 45001.
* The Internal Auditor/Compliance Administrator provides independent assurance that compliance-related activities meet the appropriate regulations and internal policies.
* The Internal Auditor/Compliance Administrator supports the effective operation of the organisations compliance framework by providing administrative, coordination and monitoring across the department's compliance and audit activities.
* Working closely with the Compliance team and wider business units, the Internal Auditor/Compliance Administrator contributes to a culture of integrity, accountability and continuous improvement.
Key Responsibilities
Internal Audit:
* Plan and execute internal audits across departments and business units
* Evaluate the adequacy and effectiveness of internal controls and procedures
* Identify audit findings and recommend corrective actions
* Prepare detailed audit reports and present findings to senior management
* Monitor the implementation of audit recommendations within the My Compliance System
Compliance Administrator:
* Manage compliance documentation for a variety of legal and regulatory reporting requirements across the Compliance function.
* Co-ordinate responses to legal and regulatory inquiries and internal business requests
* Assist in the development, review and dissemination of compliance policies and procedures
* Support policy implementation and training coordination
Knowledge, Skills & Experience:
* Strong organisational and time management skills
* Attention to detail and accuracy in documentation
* Excellent communication and interpersonal skills
* Able to handle sensitive information without supervision
* Certification/Background in Internal Audit / or a commitment towards working to an appropriate Internal Audit qualification
* Soft skills: Active listening, analytical thinking, communication skills, ability to convey complex findings and risks to stakeholders at all levels
* Management of ad-hoc requests as required by the business / function
PUTTING CUSTOMERS FIRST Creates a culture of continuous improvement and drives initiatives that add value for the customer and Computacenter Reduces the internal or external constraints on self and others to enhance the freedom for action and the scope for initiative e.g. redefines the boundaries of a market or industry; redesigns jobs to allocate more responsibility to the people closest to the customer; strips away unnecessary bureaucracy Embraces opportunities to shape the customer's business in order to provide competitive advantage to win Develops and drives service levels across business areas to maximise customer satisfaction and therefore retention
BEING STRAIGHTFORWARD Communicates and presents effectively to all levels whether internal and/or external Uses different communication styles to communicate with impact to a variety of audiences Strives for clarity and simplicity Builds consensus, but has the confidence to be decisive Cascades and shares information with all stakeholders Encourages open debate or discussion to solve problems or make decisions
KEEPING PROMISES Effectively manages or escalates issues and takes appropriate follow-up action Encourages commitment in others to the achievement of common objectives and to meet expectations Willingly makes sacrifices to ensure delivery and recognises the sacrifices of others
UNDERSTANDING PEOPLE MATTER Role-models the importance of 'understanding people' and being 'one team' Draws on relationships for support, information sharing, resources and completing joint tasks Adapts own behaviour, style or language according to the needs of the situation or audience Brings individuals together to address issues or conflict where multiple interests are at stake
CONSIDERING THE LONG TERM Develops and implements business plans that support the achievement of the strategic objectives Considers the long term consequences and impact on the business when proposing something new Motivates and leads others to implement change and discuss new ideas in own business area
INSPIRING SUCCESS Role models and encourages others to drive their own personal development Manages people, processes and activities to operate efficiently Celebrates successes by recognising and rewarding individual and team achievements Promotes a win-win mentality