As Sales Support at Emtec Climate Solutions, youll be a vital part of our growing Service Sales team, helping us deliver accurate, timely and customer focused quotations for service works, repairs and projects.
This is a role ideal for someone with HVAC experience, strong commercial awareness and excellent attention to detail. Youll work closely with our Service Sales Managers and customers to ensure every quotation is tailored, competitive and aligned to our high standards.
If you enjoy a blend of technical detail, customer engagement and supporting sales growth, this is an opportunity to make a real impact.
Your Responsibilities
Quotation and sales support
* Produce accurate, detailed quotations for service works, repairs and projects
* Tailor quotes to customer requirements, ensuring clarity around scope, pricing, and terms
* Manage internal approvals in line with pricing policies
* Collaborate with sales team to align quotes with strategy and expectations
* Communicating with Engineers for post-sales
Customer engagement
* Speak with clients to understand needs and identify opportunities to cross sell or up sell
* Follow up on recent and aged quotations to build relationships and secure repeat business
* Gather and communicate customer feedback to support continuous improvement
Process and systems
* Track and manage quotation status in JobLogic CRM
* Liaise with suppliers to confirm lead times and update customers
* Standardise and improve quotation processes for efficiency and accuracy
* Ensure compliance with regulatory and contractual requirements
What Were Looking For
Experience and skills
* 1+ years experience in a Sales Support role, or similar
* Background in HVAC, M&E or technical sales support (ideal but not essential)
* Proficient IT skills, particularly with MS Office
* High attention to detail and numerical accuracy
* Clear written and verbal communication skills
* Able to manage multiple priorities under pressure
What We Offer
* 25 days annual leave + bank holidays
* Company pension scheme
* Health & wellbeing programme
* Life insurance
* On-site parking
* Long-term career progression and development opportunities
About Emtec Climate Solutions
Were not just another HVAC contractor - were specialists in high-performance heating, ventilation, and air conditioning systems across commercial and industrial sectors. Based in Warrington, were scaling fast with a bold growth plan: from £4M to £10M turnover in three years, with a sharp focus on operational excellence and service quality.
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