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Health records clerical officer - evenings

Walsall (West Midlands)
Walsall Council
Clerical officer
€24,465 a year
Posted: 4h ago
Offer description

Health Records Clerical Officer - Evenings

Join to apply for the Health Records Clerical Officer - Evenings role at Walsall Council


Health Records Clerical Officer - Evenings

1 x 15 Hours Per Week working Thursday and Friday evening from 2pm - 10pm

Do you have a keen eye for detail and accuracy? Are you good with people and able to demonstrate excellent communication skills? If so, we would like to hear from you.


Job summary

Health Records Clerks - Band 2

1 x 15 Hours Per Week working Thursday and Friday evening from 2pm - 10pm

An exciting opportunity has arisen for enthusiastic and motivated individuals to join our friendly Health Records Team, working in a physically demanding environment.

WE RESERVE THE RIGHT TO CLOSE THIS VACANCY EARLY IF SUFFICIENT APPLICATIONS RECEIVED


Main duties of the job

* Pre-file of patient records
* Filing of patient records
* Processing off site storage requests and returns
* Preparation of patient records for out patient clinics and inpatient activity
* Working on front desk responding to urgent file requests, creating files and pulling patient records for planned activity

Other duties include answering telephone queries and using our Patient Administration and Associated Information Systems


About Us

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.


Details

Date posted 23 October 2025

Pay scheme Agenda for change

Band Band 2

Salary £24,465 a year per annum

Contract Permanent

Working pattern Part-time

Reference number 407-CORP-7525145

Job locations Walsall Healthcare NHS Trust, Moat Road, Walsall, WS2 9PS


Job responsibilities

The successful candidate will be able to work in a calm, organised way with the ability to multi-task whilst dealing with frequent interruptions and changing priorities. The post entails manual handling and repetition of tasks. You must be confident, friendly and able to work in a very busy environment against tight deadlines. Previous knowledge and experience of working in a similar environment would be advantageous. It is essential that your application demonstrates your ability to meet the Job Description and Person Specification, and in particular your experience of working as part of a busy team, knowledge of confidentiality, good communication and customer service skills. The post requires the use of kick stools and step ladders to retrieve files and involves long periods of being on your feet.


Person Specification

* Essential QUALIFICATIONS
* Good standard level of education (2 GCSEs or equivalent - preferably English and Maths).
* NVQ level 2 in Customer Service (or equivalent).
* Essential EXPERIENCE
* Dealing with patients/general public face to face or working in a customer focused environment.
* Using MS Office and other Information systems/Patient Administration System (desirable) to input and update personal data.
* Working as part of a team in a busy environment.
* Essential SKILLS
* Excellent keyboard, IT and administrative skills.
* Desirable OTHER
* Able to develop own skills and knowledge and participate
* Able to contribute to the improvement of service.
* Able to maintain quality in own work and encourage others to do so.

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.


Employment type

* Part-time


Seniority level

* Entry level

Referrals increase your chances of interviewing at Walsall Council by 2x

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