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Customer service administrator

Lincoln
TN United Kingdom
Customer service administrator
€40,000 - €60,000 a year
Posted: 27 May
Offer description

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Customer Service Administrator, Lincolnshire

Client:

Location:

Lincolnshire, United Kingdom


Job Category:

Other


EU work permit required:

Yes


Job Reference:

07e823e9514e


Job Views:

1


Posted:

23.05.2025


Expiry Date:

07.07.2025


Job Description:

We have an excellent opportunity for a Customer Service Administrator to join our client's renowned online car sales company at their office based in Lincoln, Lincolnshire.

About the company: Our client is a large online car sales company specialising in exclusive discounts and specialist sales for those who serve or have served in the Armed Forces, Emergency Services, and Teachers.

Over the past 20 years, the company has grown significantly, signing more manufacturers and expanding into new customer groups. They are now looking to expand their team.

About the role: As a Customer Service Administrator, your responsibilities will include:

* Coordinating customer vehicle orders from initial order to delivery
* Sending out the correct paperwork to customers
* Processing customer orders
* Responding to customer inquiries via phone or email
* Liaising with dealership partners to progress customer orders
* Processing customer finance agreements with supporting documents
* Registering customer vehicles with the DVLA
* Arranging vehicle collection/deliveries for customers

About the person: The ideal candidate should have previous administrative experience; experience in car dealership sales administration is a plus but not mandatory. You should have:

* Excellent communication skills, both written and verbal
* Strong organisational skills
* Ability to manage and prioritise workloads to meet deadlines
* Ability to work under pressure
* Professional telephone manner
* Positive and resilient attitude
* Experience in a fast-paced, customer-focused environment

A friendly and approachable personality is essential. A good sense of humour is beneficial to foster a positive team vibe.

Salary and hours: The working hours are 8:30 am to 5:30 pm, Monday to Friday. The salary is £22,880 per annum, plus additional benefits.

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