Job Description
Location: Soapworks
Start Date: ASAP
Background and context
TalkTalk’s vision is to be the most recommended Wi-Fi provider in the UK by 2028 with a growing, profitable base. Success requires that we simplify what we do, who we do it with, and reduce the cost of how we do it.
"TalkTalk is the uncomplicated way to get excellent in-home Wi-Fi coverage, we stand out from the crowd by offering intelligent but simple products that work perfectly first-time, without fuss or incomprehensible jargon, and for any help our customer service is the best in the industry”
Our aim is to deliver simplified & customer delighting Wi-Fi products and a more digital customer & employee experience. This is enabled by a technology platform that leverages data to drive innovation, decision-making, and automation, ultimately providing a more cost-efficient service for our customers.
Role Summary
TalkTalk is embarking on a large-scale cultural transformation, moving from a Telco to a Techco. As Learning Lead, you will play a pivotal role in our organisation’s success by strategically aligning appropriate learning, development, culture and engagement initiatives with our strategic business priorities to deliver our transformation successfully and meet our ambitions.
Our direct...