Diamond Blaque is recruiting for a Contract Tenancy Sustainment Officer - Housing on behalf of a reputable public sector organisation based in Nottinghamshire. In this role, you will be responsible for supporting tenants to maintain their tenancies, ensuring they receive appropriate assistance to prevent homelessness and promote stability within the community. Your duties will include assessing tenant needs, developing personalised support plans, liaising with different service providers, and conducting regular reviews to ensure ongoing tenancies are sustainable. The successful candidate will be proactive, empathetic, and have strong communication skills to effectively manage tenant relationships and collaborate across departments.
Previous experience as a Tenancy Sustainment Officer or in a similar housing support role
Knowledge of tenancy agreements, homelessness prevention, and housing legislation
Excellent interpersonal and communication skills
Ability to assess tenant needs and develop support plans
Strong organisational skills with the ability to manage multiple cases
Experience working within a public sector housing organisation is preferred
A proactive approach to problem-solving and conflict resolution
This is a temporary contract offering the opportunity to work within a large, well-established organisation with over 750 employees. The role provides valuable experience in public sector housing support, with the chance to make a tangible difference in the lives of tenants. The organisation offers a supportive work environment, competitive pay, and the opportunity to develop your skills within the housing sector. If you have the relevant experience and are passionate about housing and tenancy support, we encourage you to apply for this rewarding opportunity