Senior CRM Executive (9-Month Maternity Cover)
Salary: £35k | Location: Flexible (1x month in office)
A rapidly growing membership-based business is seeking a Senior CRM Executive. This role reports into the Lifecycle CRM Lead and is key to building and optimising member journeys across email, push, SMS, and in-app messaging using Braze.
Key Responsibilities:
* Build, schedule, and optimise lifecycle, transactional, and promotional campaigns.
* Create and maintain email/SMS/in-app templates and copy.
* Support large-scale automated journeys including onboarding, renewal, and win-back campaigns.
* Ensure content is accurate, relevant, and personalised for dynamic member experiences.
* Monitor campaign performance and contribute to reporting and testing insights.
* Assist with tagging, segmentation, and personalisation across all CRM channels.
Requirements:
* 1+ years CRM experience, ideally with copywriting experience.
* Hands-on experience building campaigns and templates in a CRM (Braze or similar).
* Strong attention to detail and an analytical mindset.
* Comfortable working in a fast-growing, flexible environment.
Why Join:
* Play a pivotal role in engaging millions of members across multiple platforms.
* Work with an experienced team in a global, rapidly scaling business.
Find out more and apply via the link below