Sales Manager - New Club Opening - Liverpool Company Description We are on the lookout for a Sales and Retention Manager to be a driving force in the launch and ongoing success of our brand-new Everlast Gym location. This is a full-time position reporting directly into the General Manager. You will play a pivotal role in leading sales and retention strategies, both pre-opening and beyond, to grow our live member movement and deliver an exceptional fitness experience. The Benefits Elevation is a part of our core, matching with great company benefits to mention a few: 20% discount across all Frasers Group facias Eligibility for the Fearless 1000 bonus scheme Free Gym membership Monthly Frasers Group Champion - winners get double their salary for the month Reward and recognition with our Everlast Gyms monthly champions Training and development through Frasers Group with recognised, funded qualifications available including Level 3 & 5 in management & leadership Enhance your fitness knowledge with product training and the opportunity to deliver personal training sessions and group training Job Description As a key leader in this new club opening, your responsibilities will include: Pre-Sales Planning & Execution Own and deliver an impactful pre-sales campaign to drive early sign-ups and local awareness prior to the gym's opening. Coordinate with marketing teams, attend outreach events, and ensure lead capture and follow-up processes are in place. Local Marketing & Outreach Build partnerships with local businesses, community groups and influencers to establish the gym within the local area and generate ongoing leads. Sales & Retention Growth Champion the live member movement by leading on new member sales, retention strategies, and upselling across all revenue lines (e.g., memberships, PT, and secondary spend). Team Leadership & Development Support and coach the wider team in delivering exceptional service, selling confidently using our FUNDAMENTALS sales process, and living our elevated ways of working. Member Experience Be a visible leader on the gym floor and at reception, ensuring every interaction enhances the member experience. Handle feedback proactively and champion a member-first culture. Performance Monitoring & Strategy Monitor KPIs via dashboards, report performance insights, and deliver monthly sales presentations to management. Operational Support Support the GM in operational excellence, including H&S, maintenance, recruitment, and club standards. Qualifications Passion for fitness, wellness, and member experience Strong leadership and coaching qualities Commercial acumen and a proactive sales mindset Adaptable communication and interpersonal skills High standards, attention to detail, and solution-focused approach Flexibility to work evenings, weekends, and Bank Holidays as needed Experience in pre-sales, outreach, or new gym openings is a strong advantage Additional Information Want to know see more of the great things our brand does please visit our LinkedIn page here. An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: Think without limits - Think fast, think fearlessly and take the team with you Own it and back yourself - own the basics, own your role and own the results Be relevant - Relevant to our people, our partners and the planet