Salary: £27,000 - 30,000 per year Requirements: Strong Facilities Support experience Excellent customer service skills Good communication skills Confident on the telephone Proficient in Microsoft applications Ability to navigate portals Experience in helpdesk (1 year preferred) Experience in customer service (1 year preferred) Work authorization in the United Kingdom (required) Responsibilities: Taking phone calls from clients Logging jobs and allocating to field technicians Updating the portal Invoicing Planning jobs Performing general office duties Participating in an on-call rota Technologies: Support More: At Dpg FSS Ltd, we are a multi-trade company operating within the retail sector, collaborating with leading supermarkets, hotel chains, service stations, and various retail outlets. We offer a competitive salary along with benefits such as 28 days of holidays, free parking, company events, a pension plan, and a referral program. We are located in the United Kingdom, and we are excited to welcome a dedicated Helpdesk Administrator to our team. last updated 8 week of 2026