A vacancy has arisen for an enthusiastic and flexible team player to join our team at Grantham NDC.
The main purpose of the role is to maintain and check the master data for the site, inform management of any issues, and keep the site fully optimised. Excellent attention to detail is required, as this position is part of a close-knit service team. The ability to work independently and follow problems through to resolution is essential.
The Role
1. Maintaining and checking master data of products and locating them within the warehouse.
2. Liaising with the supply chain regarding new product setup.
3. Recording and maintaining warehouse usage data.
4. Assisting the Customer Service Champion.
5. Handling customer calls politely and empathetically.
6. Ensuring all customer delivery queries/complaints are properly documented using the appropriate customer service database.
7. Stock control.
8. Relaying warehouse updates, including racking changes.
The Person
1. Reporting to the Stock Manager.
2. Able to work as part of a team and independently.
3. Able to work at heights.
4. Having a good telephone manner.
5. Able to move and replace warehouse racking when required (training will be provided).
6. Works well under pressure and thrives in such environments.
7. Flexible and adaptable as required.
In return, you’ll enjoy job stability and benefits such as:
* Subsidised hot meals via our staff canteen.
* Heavily discounted quality food through staff sales.
* Free onsite parking.
* Generous annual leave with options to buy more.
* Reward and recognition programs.
* Participation in charitable events.
* A health and wellbeing programme.
Additional Information
At Brakes, everyone is welcome. We focus on your potential and unique talents, not just your CV. We are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated, and has equal opportunities. We care for one another and aim to ensure everyone feels part of our business. If you need adjustments during the recruitment process, contact our resourcing team for support.
About Brakes
Built on a passion for food, we are the UK’s largest foodservice supplier. We deliver high-quality fresh and frozen food from our distribution centres to pubs, restaurants, schools, care homes, and hospitals nationwide. Our dedicated workforce of 8,000 is proud to be part of this vital service, and we are growing!
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