Medical Secretary
Application Deadline: 21 September 2025
Department: Site Support Roles
Employment Type: Permanent - Part Time
Location: Priory Hospital Southampton
Compensation: £14,917 / year
Description
Priory Hospital Southamptonis looking to recruit a Medical Secretary to join the team. This is a part time 21.75 hoursrole.
Set within beautiful, landscaped gardens, Priory Hospital Southampton’s tranquil environment offers therapeutic and recovery-focused residential treatment for those suffering from a number of mental health conditions. We can support adult males and females with acute mental health needs, as well as eating disorders.
Priory’s acute and PICU services aim to allow more people to be treated closer to home and we support the NHS to repatriate out-of-area patients back to local areas.
What you'll be doing
You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.
* Provide efficient and effective administrative support to the hospital and particularly the medical team. This will regularly include typing, minute taking, receiving telephone enquiries, diary and appointment management, managing correspondence, meeting and greeting visitors and other administrative tasks as appropriate. You will also be required to liaise with other Priory Healthcare sites and departments, Insurers, GPs and Commissioners regarding specific patient details and invoicing.
* To provide cross cover within specified Medical Secretaries teams, as assigned by your line manager.
* Provide exceptional customer service to our patients, ensuring a positive customer experience.
* You will be required to accurately record Independent Consultant time to ensure appropriate invoicing controls are in place for the hospital. Independent Consultant Time is designated as time you spend completing tasks assigned to you by a Consultant.
You can find additional information in the attached job description.
What you'll bring to the role
Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.
The ideal candidate will bring excellent computer and Microsoft Office skills, with the ability to audio-type, alongside a strong understanding of medical terminology. They will be passionate about delivering a high-quality service to the hospital, demonstrating strong organisational abilities, the capacity to prioritise their own workload, and a keen eye for detail. A team player with a high level of confidentiality and integrity, they will contribute to making a real and lasting difference for everyone supported. In addition, they will have experience in an administrative, customer service, clinical, or other appropriate background, with proven ability to work collaboratively within a team and share workloads to ensure the smooth running of the department. While working within established procedures and processes, they will also show adaptability and initiative, particularly when engaging with patients and their families.
For more information about the role, you can email SharonHatch@priorygroup.com
What we will give you in return
We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.
* Free on-site parking
* Supplemented meals
* 25 days annual leave plus bank holidays
* Birthday Holiday - your birthday as an extra days annual leave
* Enhanced maternity pay
* Contributory pension scheme
* Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
* Access to development opportunities
* Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
* Leadership & management development
* Long service award
* Refer a friend bonuses
Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified. In such cases, adverts should be closed immediately, and remaining applicants informed of the reason.
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