2nd Line Support Engineer - Colchester
MS Server - Office 365 - VMware - Azure
This role is with one of the UKs leading Managed Services Providers. Within the role you'll have opportunity to tackle a range of technical issues covering 2nd Line support, Client projects, Visiting users / client sites and installations. The role gives you lots of opportunity to pick up skills in a range of different areas from virtualization and servers through to Networking and the cloud. Given the MSP nature, it'll be fast paced environment, but this will only aid you in picking up new skills and developing your career.
There is a field-based element to this role, where you will be required to visit client sites and provide technical support.
Therefore - A full UK driver's license is essential.
Your day-to-day will consist of the following:
* Installing, maintaining, configuring and supporting the infrastructure and systems
* Efficiently resolving technical incidents and problems
* Play a pivotal role in a range of different projects of both a medium and large scale nature
* Support and coach more junior members of the team
* Develop and produce high quality IT documentation, following the correct procedures
* Orchestrate and initiate changes to infrastructure systems
Technology you'll be working...