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Introduction
At Gallagher Bassett, we’re there when it matters most because helping people through challenging moments is more than just our job—it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here.
We’re a team of fast‐paced fixers, empathetic experts, and outcomes drivers—people who care deeply about doing the right thing and doing it well. Whether you’re managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Your work will be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work.
Overview
Are you looking to start a professional career with a company that promotes growth and progression, with no experience needed? As a Claims Administrator, you will speak with individuals involved in an insurance claim, often over the phone. You’ll provide a fantastic level of service while looking after our clients. Our offices are open from 8 am to 6 pm, Monday through Friday. During these hours, you’ll work 37.5 hours each week, with no weekend shifts or work on bank holidays.
How You’ll Make An Impact
You’ll be responsible for entering claims into our system, communicating with claimants and their insurers, and gathering information to support those claims. If you don’t have experience, we’ll train you.
* Making telephone calls to clients, third parties and third‐party insurers
* Opening claims on the case management system and conducting initial enquiries
* Working collaboratively with the team to ensure full compliance with office protocols, service level agreements, and key performance indicators
About You
* You're an organised individual who can balance and prioritise your workload
* You can communicate clearly through email and phone correspondence
* You work well independently and as part of a team
* You pay attention to detail and can focus on tasks in a fast‐paced environment
* Eligible to work in the UK
Compensation And Benefits
On top of a competitive salary, we offer a wide range of benefits.
* Minimum 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
* Defined contribution pension scheme, with Gallagher contribution
* Life insurance paying 4x basic annual salary, up to 10x with top‐up
* Income protection covering up to 50% of annual income, with top‐up options
* Health cash plan or private medical insurance
Other benefits include:
* Three fully paid volunteering days per year
* Employee Stock Purchase plan, offering company shares at a discount
* Share incentive plan, HMRC approved, tax‐effective, stock purchase plan
* Critical illness cover
* Discounted gym membership, over 3,000 gyms nationally
* Season ticket loan
* Access to a discounted voucher portal to save money on your weekly shop or next big purchase
* Emergency back‐up family care
* And many more…
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. We embrace our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. By embracing diversity, we live out The Gallagher Way to its fullest.
Gallagher is Disability Confident and committed to ensuring an inclusive recruitment process. If you have a disability that may affect the application process, let us know. For reasonable adjustments, contact TAGlobalSupport@ajg.com.
Gallagher is a Living Wage employer, committed to diversity and equal opportunity. We prohibit discrimination on any protected characteristic and will make reasonable accommodations for qualified individuals with disabilities.
Seniority Level
Not Applicable
Employment Type
Full‐time
Job Function
Finance and Sales
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