Job Details Volunteer Fundraising Host Where you will be based: St Catherine’s Hospice Volunteer Shifts: Shifts available 9-1 or 1-5 Monday to Friday VISION, MISSION & VALUES Our Vision Everyone can face death informed, supported and pain free Our Mission Pioneering standards in expert support and care, for anyone facing death and bereavement Our Values Our values define who we are and how we act We are Human, Courageous, Energetic, Connected, Expert WHY WE WANT YOU As a member of our Income Generation Department, you'll assist our Fundraising Team in nurturing relationships with our incredible supporters. You'll be a friendly face to greet them when they arrive at the hospice, handle donations, distribute fundraising materials, and provide an excellent service. During quieter times, you'll also support the team with various administrative tasks, such as preparing fundraising packs and collection tins, and computer-based work. WHAT YOU WILL BE DOING Welcome and greet supporters Accept donations and handle cash in accordance with the established cash handling procedures (full training will be provided). Accept gifts in kinds in accordance with established procedures (full training will be given). Prepare/distribute fundraising materials as requested to supporters. Inscribing 'total raised' on our large cheques and capturing photos if the supporter requests them. Respond to any enquiries about our services and fundraising initiatives. Engage supporters in discussions about their fundraising efforts, documenting key information to share with the Fundraising team. THE SKILLS YOU NEED Good IT skills Good communication skills Being able to demonstrate strong emotional resilience Commitment to undertake any training required for the role including a mixture of face-to-face training and e-learning as required for the role WHAT’S IN IT FOR YOU Satisfaction of helping St Catherine’s Hospice to support local people and their loved ones when its needed most Learn new skills & maintain your existing skills Full training and support throughout your role Travel expenses reimbursed A chance to boost your CV, including a reference Reference for University/College WHAT TRAINING MUST I DO? We do need you to attend our Staff and Volunteer Induction Day training as well as completing some e-learning which will be assigned depending on your role. WHAT ELSE DO I NEED TO KNOW? Minimum age 16 WHO DO I CONTACT? If you have any questions or you would like an application form to apply for this role, please contact the volunteering team: T: 01293 447351 E: volunteering@stch.org.uk *Please note, the Volunteering Teams working hours are Monday – Friday 08:30-17:00.