This range is provided by Hunter Dunning Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Northampton, Northamptonshire | Permanent | Office-based
A national housebuilder is seeking a Customer Care Coordinator to join their team in Northampton. If you have strong customer service experience and are looking to play a key role in ensuring customer satisfaction, this is the perfect opportunity for you.
What's in it for you?
Your Role
1. Handle customer calls, emails, and correspondence promptly and professionally
2. Assess and resolve complaints, ensuring customer satisfaction
3. Allocate tasks to technicians, suppliers, and subcontractors
4. Schedule appointments and manage defect reporting processes
5. Ensure completed work meets company and customer expectations
6. Maintain accurate records using internal systems
What You'll Need
1. Customer service experience (preferably in housebuilding)
2. Strong communication skills (verbal and written)
3. Proficiency in MS Office
4. Knowledge of the construction industry is a plus
Apply now and join a growing company with over 50 years of experience in delivering quality homes.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Administrative, Quality Assurance, and Customer Service
Industries
Building Construction and Construction
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