Job Overview
Part-Time General Assistant
As a General Assistant, your role is vital to the ongoing success of the branch. Whether it involves picking the right part first time in our warehouse, serving customers at our retail counter, or delivering parts directly to customers, this role is varied and exciting. You will work to ensure the branch achieves high performance and operational standards, ultimately delivering on our Customer Promise.
Why work for LKQ
* People First: We value our employees just as much as our customers.
* Work-Life Balance: Flexible working options to support your lifestyle.
* Career Growth: Genuine opportunities for progression in a thriving industry.
* Passion for Excellence: Join a team dedicated to being the best at what we do.
Key Responsibilities
* Deliver a safety-first culture with the customer at the heart of everything.
* Work towards a balanced performance across key business metrics and KPIs aligned with business goals.
* Ensure the branch operates efficiently with proper controls to support a customer-first experience.
* Collaborate as part of the Fleet team with a customer-first attitude.
* Maintain a focus on safety at all times among colleagues.
* Enhance returns, credits, and warranty processes to improve customer experience and support frictionless retail counter operations.
* Support the retail counter to uphold best-in-class standards, establishing customer experience excellence.
Skills and Experience
* Excellent communication skills to develop strong customer relationships.
* Ability to utilize technology for fleet checks, promoting a zero-accident, safety-first culture.
* High levels of focus, energy, and motivation.
* Good business acumen.
* Consistently deliver top-tier service to ensure customer experience excellence.
* Flexibility in daily tasks to support the branch effectively.
What We Offer
* Competitive salary with regular reviews.
* Enhanced annual leave for a healthy work-life balance.
* Opportunities for personal development and career progression across the UK & Europe.
* Contributory pension scheme.
* Life assurance for financial security.
* 24/7 Employee Assistance Programme for confidential support.
* Exclusive gym discounts.
* Comprehensive healthcare perks, including online GP services and hospital plans.
* Cycle to Work scheme for tax-free bike purchases.
* Retail and staff discounts on popular brands and products.
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