Business administration level 3 apprentice

Level 3 Business Administration Apprentice

A fantastic opportunity to join a busy and friendly medical practice as a Business Administration Apprentice. You will support the day-to‑day running of the practice, providing administrative assistance to ensure patients receive a high‑quality service while gaining valuable skills and a recognised Level 3 qualification.

Working Week Description

Tuesday – Friday, 9am‑3pm

Role and Responsibilities

Typical duties will include:

• Managing patient records and ensuring information is accurate and up‑to‑date
• Handling telephone and face‑to‑face enquiries in a professional and confidential manner
• Scheduling appointments and managing diaries
• Processing incoming and outgoing correspondence
• Supporting clinical staff with administrative tasks
• Maintaining filing systems and data entry
• Following GDPR and confidentiality procedures at all times

Required Skills

• Good communication skills (both verbal and written)
• Strong organisational skills and attention to detail
• Basic IT skills (e.g., Microsoft Office, email systems)
• Ability to work as part of a team
• Professional and friendly manner
• Ability to handle confidential information appropriately
• Willingness to learn and develop new skills
• Good time management and reliability

Training and Support

Learning and Skills apprenticeship programmes are delivered through a mixture of face‑to‑face and virtual methods by our fully qualified and industry‑experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, we've tailored our programmes to use the most up‑to‑date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, you'll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Business Administration Level 3 Apprenticeship qualification.